Lacrosse Fanatic Reviews | Read Customer Reviews of lacrossefanatic.com

Lacrosse Fanatic Reviews | Read Customer Reviews of lacrossefanatic.com

Lacrosse Fanatic reviews

Showing 508 reviews with 5 stars · Clear filters

Candice M.
Posted Oct 27, 2021
Your rep was really sweet
Your rep was really sweet! He was working the event completely alone and there were a lot of people. He handled it well. Thanks!
Response from Lacrosse Fanatic· Oct 27, 2021
Candice, We couldn't agree more! We think Alex is really sweet too! And he stays cool and calm under pressure. We are so happy that you got to meet him and were able to learn about the shoulder pad liner you ordered. Thank you so much for the kind review and more importantly for shopping with us.
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Ned
Posted Oct 25, 2021
New player visit
My grandson, who's 7, recently discovered lacrosse and wants to learn to play the game. We made the trip to Lacrosse Fanatic hoping to pick up training and product advice for a beginning player. Rob and Zack spent a lot of time with us, showing and then teaching him how to catch and throw, and offering basic skills development recommendations. My grandson tried several different sticks, played catch, and took goal shots with them. Both were patient and helpful. We left with two sticks, balls and an understanding of the best ways to develop fundamental ball handling skills. It was a great experience. We will be returning to Lacrosse Fanatic for future equipment purchases.
Response from Lacrosse Fanatic· Oct 25, 2021
Ned, First off, we want to welcome you and your grandson to Lacrosse... the greatest sport ever created... in our opinion. We are so happy to hear that Rob and Zack had the opportunity to work with your grandson and get him started down the correct path right from the start. You guys are welcome to come shoot around in our demo area any time you want. Thank you for shopping with us, and we look forward to helping you again real soon.
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Ella T.
Posted Oct 22, 2021
Surprisingly Greater than expected!!
Surprisingly Greater than expected!!! TY!!
Response from Lacrosse Fanatic· Oct 25, 2021
Ella, We love surprises too... but not when we're shopping online. That's why we offer the best customer service and the highest quality products available. We hope you enjoy your new Gait head. Thanks again for shopping with us.
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Sheree C.
Posted Oct 20, 2021
Easy ordering
Easy ordering. Helpful staff and fast response with my item was out of stock.
Response from Lacrosse Fanatic· Oct 20, 2021
Sheree, We appreciate your business and apologize that there was an inventory issue, we try our best to avoid those. But we're happy we were able to get it all worked out for you.
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Joe C.
Posted Oct 19, 2021
Great experience
Knowledgeable and helpful! Great experience.
Response from Lacrosse Fanatic· Oct 19, 2021
Joe, We appreciate you shopping with us. It is exciting to hear that you felt our customer service experience was "Great", that is what we set out to with every customer interaction.
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Jason R. P.
Posted Oct 19, 2021
Thank you for the gear and advice!
Thank you for the gear and advice!
Response from Lacrosse Fanatic· Oct 19, 2021
Ian, We appreciate your business and are glad that the equipment and guidance we provided both worked out for you.
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Brenton S.
Posted Oct 15, 2021
Great service
Great service
Response from Lacrosse Fanatic· Oct 18, 2021
Brenton, Thank you for shopping with us. We're happy that you felt our service was great. That's our goal, every time.
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Troy M.
Posted Oct 15, 2021
Clutch player of the game
Ordered my son a new stick for the season. LF shipped it near immediately. Logistics problems out of their control took it on a national tour before finally arriving at our house the day his season started. Unfortunately, the head was damaged during it’s national tour and wasnt usable. I contacted LF via email and they shipped a replacement head immediately which was in my hands in 2 days. Beat customer service I’ve received in 2 years. 5 stars only because I couldnt give 10. Thanks LF!
Response from Lacrosse Fanatic· Oct 15, 2021
Hi Troy, Thank you for your amazingly kind words, especially in light of the issues caused by the shipping company. We appreciate your not holding their shortcomings against us. We hope your son loves his new stick.
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