sarah N.
Posted
never again
terrible customer service. incorrect tracking of package. elongated delivery 1 month past estimated delivery date.

Poor
246 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FlatFair, as its name implies, strives to provide quality home furnishings to all parties and anyone else who’s looking for terrific value and great service! Its team can be reached at [email protected], Live Chat, 844-FlatFair from 7am to Midnight, PST, Monday - Saturday.
FlatFair (la.flatfair.com) has 246 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
Showing 95 reviews with 1 star · Clear filters
sarah N.
Posted
terrible customer service. incorrect tracking of package. elongated delivery 1 month past estimated delivery date.
Yvonne A.
Posted
Desk broke, I called them, they asked for pictures, sent them, keep getting emails from different people asking to to see if I can get it locally repaired etc.
Kal
Posted
If all go well, you are fine, but if there's any issue in terms of damage, delays, warranty, etc. then you are on your own.
Yvette S.
Posted
Furniture is not the greatest quality , for what we paid , I expected better. Durability is bad, all ready in such a short time , one side is bent , with no way to tightening it to keep it from being bent nor loose.
Angela L.
Posted
Used one buys to support your box spring and mattress and legs that didn't hold up. The whole underneath of the bed broke and I had to build a hole underneath .
Ana M.
Posted
Too many complications, detail information incorrect and too many hidden fees. Not going to waste my time with this company again.
Shante P.
Posted
Read above comment.....
TD
Posted
Furniture was shipped to my home from California. Total of 9 pieces. 7 of the 9 pieces were damaged. Had to wait another 8 days for replacement pieces to arrive. Boxed were placed on top of each other without separators. Very shoddy job of shipment and no offers for reimbursement of my time and hassle of assembling both orders because I needed to use the damaged dining room suit to eat off of until the replacement set arrived. Customers service also is the worst. Do not order anything from them.