KlinioReviews of klinio.com

Je trouve le site complexe, je n'accroche pas et je souhaiterais arrêter mon abonnement. J'ai regardé certains autres avis et comme réponse une adresse probablement bidon qui commence par hello, que vous donnez, malheureusement je n'ai pas réussi à y accéder. Donc j'aimerai avoir directement un interlocuteur réel. Merci

The app is not anything as presented. Klinio admitted it's not completed yet and more options (the ones sold to me) will be available "in future". Nonsense, wasted money for sure. ****Updates: Hi Emma, I never post a negative experience until I exhaust every effort to first communicate with the company. I did reach out and was literally given the run around. I let your team know I was on the Nutritional Management Plan and cannot see how to change ingredients and the response was that I should switch to the Nutritional Management Plan 🙄 🤦‍♀️ I also asked why there are only 7 vegetables listed from which to exclude (and only a handful in all other food categories as well) foods I cannot eat and was told [paraphrasing] that it is not yet complete but will get better in the future. So I was sold a plan that has not yet been completed! All communication was very prompt until I asked for a refund and expressed my opinion about lack of transparency and professionalism….it’s been 3 days since that email I sent and I’ve heard only crickets. Hence my review here. Integrity is a lost character trait, it seems 😕 ****August 16/21: Christine, who I believe is the head of the company, has been supporting me now, and admittedly is adjusting things as I ask - however I maintain that this program has been rolled out before it is complete and before it has been properly thought out. How a company can sell this to people before it is complete is somewhat unethical and rings of 'cash grab' and lack of integrity. I have changed my title from 'absolute scam' to the current one, which, while not at all catchy, reflects how this company does business. While I appreciate the attention of the clearly knowledgeable Christine Ellis, it only shows that I had to be a squeaky wheel to warrant such attention, which is sad, as excellent service should be automatic. Also, one should not sell a program to the public until all components are place properly, and one's staff is fully trained to properly support its clients.

This is a scam app is not at all as what is presented. They promised me a partial refund and did not deliver and give a long winded explanation on why you should not dispute on paypal. Do not waste your money horrible app and even worse customer service.

Like many reviewers' experiences, I found the recipes too complex and the ingredients unrealistic, many I had never heard and even more that are simply not available. This wasn't so bad and I provided feedback along these lines to customer support. I got a standard "sorry you feel this way" type of response and moved on. Then 3 months later my credit card was hit again. On follow up I found I had been signed up for a regular subscription rather than the 3 month only package I thought I'd purchased. As with many other reviews, I was informed of the clear terms and conditions that are obviously not clear! This company is happy to take money when it is obvious and deminstrable that the customer is unhappy with and doesn't want the product.

Io é da oltre un mese che discuto sul fatto che non ho carta di credito ma una carta ricaricabile. Ho inviato 4 mail, alla fine ho mollato. Non sono riuscita a pagare e non ho piano alimentare. Non posso valutare che la loro comunicazione: deludente Graxie6

My review is one star, because they have now taken £80 in total from my card. I did not understand that it was some sort of ongoing charge. Have seen other reviews and they say its a SCAM, pity l didn't read them before they had my money.

This website is click bate. My credit card was charged a Irenewal fee without notification of a subscription renewal. I do not remember signing up. They claimed that since I clicked a box saying I understood their terms .. which included their cancellation policy of no refund when I signed up then I was not due a refund.. When I didn't recognize the charge made through Paypal, and disputed it, I was told no refund is required from them, but perhaps they would give me 50% back if I cancelled the claim, I was told by their support customer service person. The claim was closed quickly and I did not have the chance to close the claim myself. Since I "clicked on the box", PayPal ruled against me. The support person then advised me that since I didnt close the claim, no refund period. What a slimy company. I will always remember this and they will never get my money again. DO NOT DO BUISNESS WITH MYDIABETES.COM! I am out $52.00. I have been asked by Klinio after they read this review for more info to show for sure that my review is legit and I truly had this experience. I have copied the text of my emails between them and I but I have no way to send them on this forum. This is the only place I will deal with these people. I have tried copy and paste and that doesn't work. I am more than willing to provide a copy of the text of our conversations. Just let me know how?

I do not want this experience I am no longer a diabetic cancel the subscription I do not think I signed up so please cancel and return my monies Thank you Grace Corriea