Shi
Posted
Reps that go above and beyond!
Reps that go above and beyond!
Response from Klaviyo· Jul 18, 2024
Hi Shi, thank you very much for sharing your feedback - that's great to hear! Kind regards, Claire

Poor
355 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Klaviyo powers smarter digital relationships. We make it easy for B2C businesses to transform all their data into more valuable customer experiences across every touchpoint — from email and SMS to web and reviews. More than 157,000 businesses rely on Klaviyo to grow their revenue faster and more efficiently.
Klaviyo (klaviyo.com) has 355 customer reviews on Rated Honest, with an average rating of 2.6 out of 5.
Showing 132 reviews with 5 stars · Clear filters
Shi
Posted
Reps that go above and beyond!
Response from Klaviyo· Jul 18, 2024
Hi Shi, thank you very much for sharing your feedback - that's great to hear! Kind regards, Claire
OFF T.
Posted
10/10 customer service, always helping quickly and swiftly to solve any issues I had
Response from Klaviyo· Jul 18, 2024
Hi there, thank you very much for writing a review about your experience - that's great to hear! Kind regards, Claire
Brian B.
Posted
Miriam was fantastic!!! She provided excellent counsel and direction.
Response from Klaviyo· Jul 12, 2024
Hi Brian, that's lovely to hear! Thank you very much for taking the time to write a review. Kind regards, Claire
Simone
Posted
I have been working with Klaviyo for several years now and in addition to all the merits of the platform today I would like to focus on their customer service/support. I have had the pleasure of being helped by FX on several occasions and their helpfulness and professionalism have led me to achieve very complex goals in terms of platform integrations and technical problems.
Response from Klaviyo· Jul 3, 2024
Hi Simone, that's so great to hear! Thank you very much for taking the time to write a review about your experience with Klaviyo. I'll pass on your feedback to FX. Kind regards, Claire
Jed E.
Posted
product support team was quick to help, and even went the extra mile by providing me with a handy Loom!
Response from Klaviyo· Jun 26, 2024
Hi Jed, thank you very much for writing a review - that's great to hear! Kind regards, Claire
Elen L.
Posted
Very good customer support! Always professional and friendly tone, willing to quickly find a solution!
Response from Klaviyo· Jun 26, 2024
Hi Elen, that's great to hear! Thank you very much for taking the time to write a review. Kind regards, Claire
Nicola S.
Posted
I am aware that there are dozens of good tools on the market for working with ecommerce, but I would not bet a single euro against the level of preparation of Klaviyo's support. There is no doubt that in order to receive answers of a certain level one must also ask questions with a high degree of depth, but Klaviyo remains in my opinion the ideal tool if one has a solid technical and strategic knowledge.
Response from Klaviyo· Jun 20, 2024
Hi Nicola, thank you very much for taking the time to write a review about your experience with Klaviyo. It's lovely to receive such positive feedback. Kind regards, Claire
Anne
Posted
Great tool and the support is always on point. I'm using klaviyo for a while now and the service and the tool is great! The support is always quick and correct. Love that you have option to make use of the support system! Great documentation of the tool as well.
Response from Klaviyo· Jun 18, 2024
Hi Anne, that's so great to hear! Thank you very much for taking the time to write a review about your experience. Kind regards, Claire