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456 reviews
keysmixHonesty, pricing, process and quality scores appear once 5 customers have rated them.
keysmix is listed under Internet & Software in ALBUQUERQUE, New Mexico.
keysmix (keysmix.com) has 456 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 74 reviews with 1 star · Clear filters
james M.
Posted
Don't buy it's a con purchased lifetime office 365 after 6 months you can't use Microsoft determind office 365 is unotherised and and will delete in 30 days. I contacted them and they said they were no longer in business.
Aidan
Posted
I placed an order on 27.06.2023. I received the email with the license, but the license was not what I ordered (advertise an Office 365 account with 5 devices and 5 TB of cloud strage; but there is only 1TB available). I returned the license with the initial login data and asked for the money back. KEYSMIX's answer was "It takes 10 to 14 days max to receive refund". Although more than 14 days have passed, I have not received the money back. I sent several emails without any response. I tried to chat with someone, but ... no answer! Conclusion: Do not buy from this website! They are just scammers!
Sleman K.
Posted
They are scammers They send you the account and after a short period they cancel it I bought the 5 devices office 365 from this website and they sent me the email and password I used the account with Office 365 and it worked. last week it didn't work and when I tried to sign in with the same account I got that this account doesn't exist
Eddie J.
Posted
Very bad customer service, completely unprofessional and rude.
golden B.
Posted
I had a very bad experience with this store. They advertise an Office 365 account with 5 devices and 5 TB of cloud strage; but there is only 1TB available. When I contacted the support about the misleadin advertisement, they were very nasty and removed the lifetime support. They send me several very agressive whasapp messages and thraetened me with losing my account, which they did today, in complete disrrespect to the buyer and owner of the account . At this moment I have no access to my account. Which mean they sell acounts but can take over anytime they please. Do not recomend at all
Ilyas L.
Posted
I requested a refund on April and i’m still waiting for it
Response from keysmix· Jun 16, 2023
Hello sir 8 euro was already refunded please check with your Bank or on your balance an adjustement
constantin C.
Posted
I didn't believe that such "customer relationship" still exists. I will be short: bought an Office 365 license that didn't offer what I expected (I don' say that didn't offer what they said it's just different form what I expected). When I requested to cancel the order and be refunded the customer support blamed me, that I didn't read the full description and that I am the issue :)). They say on the first page in the website "money back guarantee" but when you request this, the funny story begins. In my case they said it's my fault so what they can do the most is to refund only a part because of bank fees :)). That's what you understand by "money back guarantee"? I would say they got it wrong. If you truly want to buy something, be sure you won't need the money back. I've lost money and time (arguing with the support), be sure you won't do the same. It's a pity that these business still exists.
Response from keysmix· Jun 7, 2023
Hello sir why you lie about us !! we have 4.9/5 trustscore its clearly make no sense you are the only one face issue like this, and we are certified Microsoft resellers you can check our certification on website , you use the product , you change password , and after days you tell me you want full refund even that you use the product and you still using it , and change the password , like you want to keep the product and you want us to give you full refund ! even that no issue on product at all and you use it
Cali
Posted
Bought Office 2021 Professional Plus lifetime. Order #8181. Has so many glitches. Messes up all the time. I’d copy and paste on a doc and it would copy twice on top. I Emailed and whatsapped the company, no one answered me back for ages. Someone answered whatsapp and said i should check with Microsoft and nothing to do with them. They also argued back that I was attacking them. Do not buy anything, they are pretending to be victims of attacks. No genuine, honest company, talks like they have been victimised and attacked by others when confronted. These are not genuine products from Microsoft. Avoid!!!do not trust their products!!!
Response from keysmix· May 13, 2023
Hello dear , all i tell you is we sell you Original Key and you can contact Microsoft to confirm that the key is original , i keep telling you the copy paste not work it has no relation to office but to windows , and i ask you simply to google it and you refuse ,also we replay to you after 1H and 30 minutes at night , you contact us at night and we answer you at night when its clearly not working hours and you just assume it our key issue , after i tell you go and check that the key original and google your issue and see results , also We are Certified Microsoft Partner to not lie about us , so all our products are original , check our certification and you can simply contact microsoft and ask them if we are Partners or no its very simple: https://appsource.microsoft.com/en-gb/marketplace/partner-dir/5f695225-837a-488b-bd14-27fa0ccda5ec/overview?exp=ubp8 And just a final thing , we sell this product more then 5000 times , you are the only one having this issue ? why no one else talk bad about it ? and here is result of copy paste issue : Causes of Copy and Paste Not Working in Windows 10 : Windows 10 version is outdated. Drivers are out of date. Disk error or bad track. Third-party anti-virus software blocks. System files are corrupted or lost. Computer virus attack. Specific applications are faulty.
