Great
290 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We launched this website offering a safe and easy way for all tourists who wish to apply for the Kenyan e-Visa online.We love Kenya and believe it is a top tourist destination in the world. Apply today, it takes only a few minutes...
Kenya Visa Online (kenyavisaonline.com) has 290 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 32 reviews with 1 star · Clear filters
Valeria G.
Posted
Vergognatevi truffatori mascherati! Spillate soldi con l'inganno state alla larga dai siti non dell ambasciata kenyana. Sono tutti pronti a spillare soldi agli ignari malcapitati. Vergognatevi.. Prima o poi la giustizia trionferà!
Oliver S.
Posted
Selected the 2hr service and visa didn't come until next couple of days, after I had been and come back from Kenya. I want my $150 back
Christian
Posted
Catastrophic. So far it looks like a scam as I was sent the previous visa I applied for in October instead of the actual one I paid for this current trip. Ok should not have trusted and re-read carefully the attached document instead of trusting blindly. As bad as can be. I arrived without a visa, had to re-apply, wasted time and money upon arrival on Wednesday. Sent a complaint mail earlier today and awaiting feedback.
Scott P.
Posted
I paid extra for two day turnaround and didn't get the visa until I was in Kenya. No refund given. Also the form is tortuous.
Phillip M.
Posted
Total rip off !! They will charge you over $200 for a visa that only costs $52 at the airport ! They will also tell you on their website that you can no longer get a visa on arrival, stating that after 2016 you will not be abe to do this. Utter rubbish! I had to apply for visa because I thought this was true, it simply isn't and they took over $200 and paid the Kenya Immigration $52 ! I know this as the Immogration Office showed me the application these people had made. They are applying from some grubby office in Vietnam as the Immigration Service asked me if I had just arrived from Vietnem! They are NOTHING to do with Kenya Immigration and neither are they affiliated to any official visa application scheme in Kenya. I arrived in Nairobi with no visa and had to pay at the airport Don't use them trust them or have anything to do with them. If you have to travel get the visa at the airport when you arrive.
francesco G.
Posted
You wanted to be paid in advance for Your service and only after the payment You raised some problems that forced me to send You additional documents delaying the whole procedure Even when You got all info it took so long to get You reply that when i Got Your visa I was already entered in Kenia and paid additiona 50 € to get it.. Please consider that the start is even too much for the service provided Thank You
Response from Kenya Visa Online· Mar 31, 2016
Dear Francesco, we would like to apologize for any inconvenience that you experienced with your application to Kenya. The Kenyan Government Website faced some technical issues with the payment system and your visa application was delayed. This happens a few times every month where the Kenyan Government does random technical upgrades to their sites. We did send you various emails updating you on the status of your application and hope that you had a good tim visiting Kenya. Regards, Susan
Michael P.
Posted
Excellent, speedy, responsive service. Would recommend without hesitation to anyone requiring similar service. Michael Pinard
Response from Kenya Visa Online· Mar 13, 2016
Thanks Michael, we appreciate your review even though its a 1 star! Thanks, Susan
Muse G.
Posted
This process takes time.
Response from Kenya Visa Online· Sep 16, 2015
Hi Muse, thank you for your feedback regarding the purchase of your online visa to Kenya with us. Please understand that it was the Government of Kenya who made the decision that all foreign citizens/visitors need to apply online for their tourist visa instead of getting the visa on arrival. We only process the visa on behalf of customers. That being said, we understand your frustration and that's why we try to make it as simple as possible. I really hope that you will have a great time in Kenya... Thank you, Susan
