KELLY OBI NYReviews of kellyobi.com

IF I COULD LEAVE A 0 STAR RATING I WOULD! The worst company I’ve ever shopped from!! I ordered a scarf coat from them and wasn’t even aware it was a preorder since they had several of the same jackets on different links. Ordered since Nov 11th and NO REPLIES from them. Emailed, tried their “chat” and even their Instagram (which btw, THEY DELETE NEGATIVE REVIEWS/ ORDER INQUIRIES FROM) they claim that shipping takes long because of their “free shipping” but I have ordered from several companies that used free shipping and it has never taken this long! DO NOT BUY FROM THEM!!

I wish I had read these reviews before placing an order. Paid for a “pre-order” of an item expected to ship in 2-3 weeks. This was a month ago. I have messaged these folks three times and they refuse to respond. Terrible business practices.

Still waiting on my order from October 7th, this place needs to be shut down and reported to the proper authorities. This is ridiculous, I can’t even find the words or probably not allowed to write the words I’m thinking at this moment. If you aren’t able to run a proper functioning business please don’t, stop taking money from hard working customers and then cannot provide what is ordered . Disgusting !! And there communication is awful, no response at all. I need an update on my order # 52596, it says shipped from November 5th, yet no tracking update ? So I finally got an update on my order, it’s lost in transit …. I cannot find words to describe this experience anymore . The surprising part was the actual nerve to ask if I would like a store credit or refund . After such an experience I’m appalled why they think I would want a credit to shop again with them when an order placed from October 7th took one month to ship and then it’s lost . I just want money now so I can be done with Kelly Obi, I’ve never encountered this kind of service of any business before, it’s disgusting. They should be shut down for these practices.

Placed pre-order one month ago. I’ve contacted the merchant twice and was informed that I they were busy? Item pre-order etc. I have ordered from other out of the U.S. with a quicker turn around. This is poor business practice for which I will be taking action!

I placed several orders with this company. For some reason I received some items (sweatshirts) quicker. I'm still waiting on a preorder from the beginning of November. (57901) I've reached out several times and have yet to get a response. Bad business ethics.

I ordered 2 items October 15th still have not received. Contacted customer service. Received automated message that they are backed up. Order delays, supplier fire. Going to dispute charge with my credit card.

I am very concerned reading these reviews. Between early Oct.- Nov, I purchased 5 order#s 55957, 55880, 56817, 56361 and 59214. They have not provided a status or shipping information for anything. I did buy pre-orders and I have waited the 5 weeks lead time and still no response and no merchandise. I hope they respond and fill the orders. I like their clothes but I'm ready to take action if necessary. This is sad. I hope to hear from them and receive the orders soon.

Ordered on oct28 2024 Never received any information from order. They r a scam