Average
738 reviews
KatuChefHonesty, pricing, process and quality scores appear once 5 customers have rated them.
KatuChef specializes in premium titanium cutting boards designed for modern kitchens. Crafted from 100% pure titanium, our boards offer a hygienic, non-porous surface that resists bacteria, odors, stains, and warping, providing a cleaner, safer food prep experience.Unlike traditional wood or plastic boards, KatuChef’s titanium design is built for durability while remaining gentle on your knives. The sleek, easy-to-clean surface makes everyday cooking simpler and more efficient.We’re committed to quality, customer satisfaction, and delivering innovative kitchen solutions that last. With KatuChef, you can cook confidently using tools designed for performance, safety, and long-term reliability.
KatuChef (katuchef.com) has 738 customer reviews on Rated Honest, with an average rating of 3.2 out of 5.
Showing 258 reviews with 1 star · Clear filters
Chelsea Z.
Posted
Warning! I would not order from these people and if you do do not use PayPal. Ordered three items, only received two. Got in touch right away started getting the runaround right away. Now trying to fight with PayPal to get money back for the item I didn't receive. And they know exactly what they're doing and how to do it. The two items that I did receive are junk. Do not buy from this fraud group.
Jan M.
Posted
Nothing! No confirmation of order, no response to cancellation request. Just endless repeat ads! Surely, this is illegal, how do these people get away with this. Scandalous- PLEASE- do NOT order anything from this Chinese Company!
Horst U.
Posted
I placed an order and realized within one minute that I had made a mistake. I immediately requested a cancellation, but instead of a simple confirmation, I was met with annoying excuses and delays. Despite my prompt cancellation, the order was shipped 3–4 days later, and by then, they claimed a cancellation was no longer possible. Completely unacceptable! To make matters worse, the ordering process was extremely confusing, and I accidentally ordered 2 sets of 4 boards – something that could have been avoided with a clearer interface. But guess what? Only 4 boards actually arrived. Now I’m stuck in the nightmare of filing a complaint and organizing a return. I can only hope that part goes smoothly, but I’m not optimistic. This shop is disorganized, unhelpful, and clearly not customer-friendly. Never again!
Rita H.
Posted
This is a total scam company. For $50 we received an 8”x10”x 1/32” cutting board. It arrived damaged and this company will do nothing about it.
Beverly A D.
Posted
It took a long time to get the 2 stainless steel cutting boards I ordered. I couldnt believe how small they are when finally receiving them. They were very expensive for that small size. They do not answer the phone number provided, so everything is done by email. I’ll not order from them again.
Duk
Posted
Item: cutting board olympic games. PURECUT 68% ONE STAR ( 1ST PLACE) GOLD HIDDEN BONUS SCAM INCLUDED ( AUTO MONTHLY SUBSCRIPTION ) ----------------------------------------------------------- TITA - CHEF 100% ONE STAR STAR ( 2ND PLACE ) SILVER KATU - CHEF 92% ONE STAR( 3RD PLACE ) BRONZE KATU - CHEF BOARD ( 4TH PLACE ) VERSION 2.0 -------------------------------------------------------- RED ALERT - TRUST PILOT SEARCH CHEF FAMILY EVIDENCE: KATU-CHEF & KATU- CHEF BOARD ( UPGRADE VERSION 2.0 ) & TITA-CHEF ( CUTTING BOARD ) ODD BALL & DISOWNED ( BY CHEF ) FAMILY EVIDENCE: PURECUT ( CUTTING BOARD ) - AUTO MONTHLY SUBSCRIPTION OF $29 INCLUDED FOCUS FAMILY EVIDENCE: DEE-FOCUS & GETPRIMA-FOCUS & PRIMA-FOCUS ( EYE GLASSES ) BREEZE FAMILY( WITH COUSIN EEZ ) EVIDENCE: COLD-EEZ ( COUSIN ) & ORI-BREEZE & AIRA-BREEZE & GLACIER- BREEZE ( MINI PORTABLE AC UNIT ) ZAPPIFY FAMILY EVIDENCE: ZAPPIFY & MYZAPPIFY ( MOSQUITO ZAPPER ) ----------------------------------------------------------- THAT A FIRM CAN DO SHADY SCAM WITH THE SAME PRODUCT. ( UNDER DIFFERENT NAME SITE ADS ) EVIDENCE: 100% PRACTICE OF A MODIFIED PATTERN OF A MARKETING SCAM TACTIC. BEING USED ON THE CONSUMER BASE ( GENERAL / ACROSS THE BOARD ). Red flag: 100% Total scam and avoid hitting that buy button. General rule of thumb: Research ( google it ), before you hit the buy button. BTW - CHECK OUT MY DEEFOCUS POST --------------------------------------------------------- RESPONSE TO 5 STAR GIL GUZMAN: TRUSTPILOT STATING THAT 93% ONE STAR RATING IS STUPID. COMPARED TO 2% FIVE STAR RATING. SEEMS TO BE A VERY SHALLOW BOLD STATEMENT. BONUS IN YOUR STATEMENT: THEN STATING THE MESSAGE OF DEFENDING THE MARKETING SCAM TACTICS THAT ARE BEING UTILIZED.
Bill M.
Posted
Like all the other comments, Katuchef doesn't honor their commitment to a purchsed product. Right now I am going through the process of disputing the transaction within my credit card bank. Katuchef advertised one price but then billed me for a higher price for a "single" cutting board. Their terms stated that I can canceld within 12 hours of ordering but then contradicted that in emails. I later rechecked their terms and saw that they had deleted the "cancelation" option. They are basically scamming using emails as stall tactics while collecting from the credit card. Doesn't seem to be any recourse but to "dispute" the transaction within my bank.
Janice
Posted
After 3 weeks, & nothing but long email exchanges, begun with double-charging on PayPal, it was only to find the item "purchased" (titanium cutting board) had seemingly never even left the warehouse, altho I'd been told "cannot cancel duplicate order as already shipped". 3 weeks before that. Completely fed up. Cancelled order& demanded refund. Should have read TrustPilot first! Jan.
