Excellent
488 reviews
KatamuHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Katamu (katamu.co) has 488 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 451 reviews with 5 stars · Clear filters
Jorge
Posted
I’m very happy with both the product and the customer service. The quality of the product is excellent and exactly as described. I initially ordered a larger size, but I needed to exchange it for a smaller one. The exchange process was smooth and hassle-free. Customer service was responsive, helpful, and guided me through the entire process. Overall, a great experience. I would definitely recommend this product and this company.
Trenner Van D.
Posted
Great customer support and even better products.
Emmanuel P.
Posted
Dominic was extremely quick to respond, resolved my issue rapidly with a good outcome. Great tone on their emails.
Alyssa
Posted
My mom accidentally ordered me the wrong colour and size for Christmas. The exchange process was a breeze:) The products are high quality too, good quality material and stitching.
Zoe T.
Posted
Katamu is amazing!!! Harvey from Katamu was fantastic! I recently bought a belt but accidentally got the wrong size! Harvey made the returns process a breeze! Easy to contact and replied quickly to emails! The product itself was fantastic looks amazing and works amazing! Could not be happier! Thank you so much!
Vaachon R.
Posted
Hands down one of the best companies I’ve done business with. Not only are the quality of their products GREAT, but the customer service is unmatched. I don’t know if I can go to anyone else for my lifting gear, outside of Katamu. Customer for life!
Alex O.
Posted
Got the wrong size, Katamu helped me out with that. I order the wrong size and contacted them and received a response the same day. We stayed in contact and I was able to get a exchange.
NEIL C.
Posted
Excellent Customer Service. I was a first-time purchaser of this company's products and made an error in the size that I ordered. I easily found the refund/exchange information on their website, received a next day response to my inquiry regarding an exchange, and was easily able to execute the exchange with great communication from the company every step of the way.
