Average
380 reviews
KamateraHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.
Kamatera (kamatera.com) has 380 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 91 reviews with 1 star · Clear filters
Voices of B.
Posted
I had a simple problem about my non-root admin level user getting a sudo error saying the system was unable to resolve the hostname. Their support team sent me a link to an article that was not helpful and then explained that they would not answer my question unless I signed up for a management services contract for $50/month with a minimum 6 month period.
Hesty
Posted
Does not accept prepaid cards, which is one of the most popular things in the uk.
Andreea
Posted
I have never encounter a vps service to charge you in a brutal manner if you go over 10% CPU usage. I was in need of few vps severs for my school project and I found kamatera which at first glance they offered exactly what I needed. After using their service for one day they start suspending my account, asked for video verification selfie and photo with my Credit card. Even though I have sent the required documents, my account remain suspended and they didn't gave me any reason whatsoever. I'm pretty sure that the bill will be at the same level of lame. As per my searches, I found that Ionos.co.uk provide exactly same services but they do not shut you down if your vps CPU goes over 10% and not to mention their vps services start at £1 per month! Kamatera's support service is there just to give you headaches as there is no reply on the tickets, no reply on email and no reply over the phone. I haven't encounter such a bad service since the VPS notion came around. Over all, I have chosen IONOS over Kamatera and I will strongly advise anyone about using kamatera services as they will go deep in debt as their charges are based on CPU usage. You pay extra if you go over 10%, you pay extra if you just login into your account for Christ sake! For several days I have searched a good vps provider and I found the worst. I will strongly advise anyone to be very careful when choosing kamatera. You might regret it!!!
Response from Kamatera· May 18, 2025
Hi. We are sorry to hear you had a negative experience on our platform. What you describe is something that is unusual for Kamatera customers. We have since then made many upgrades to our systems thanks to valuable feedback like yours. We hope you will give us a chance sometime in the future.
