JostensReviews of jostens.com

I had to repay for my son's cap and gown after Jostens claimed to have NO RECORD of my son's name or payment. I've been waiting on a refund for nearly a month after they "magically" found a record of the first payment and sent TWO caps and TWO gowns. I can't believe that schools still use these thieves for caps and gowns.

Expensive, forced on students, and a complete waste of money. Why are students forced to buy caps and gowns, which are $99.14 after tax? Why is the shipping nearly another 1/4 of the entire price of the cap and gown?

I do not like Jostens, our school forced us to buy our cap and gowns from this website and the entire thing felt very sketchy. A man came in to give us a presentation and he was supposed to explain how to order our cap and gowns and maybe explain some of the extras you could buy if you wanted. He did NOT do that, it felt like I was on shark tank honestly because the entire thing was just a sales pitch. He gave us absolutely no helpful information and instead promoted all the unbelievably expensive crap like class rings and 300$ bundles. Also, when you go on the website the basic cheapest package (which is just the simple cap and gown) is nowhere to be seen, I genuinely had to search to the ends of the website to be able to find it its almost like its hidden, but you know whats NOT hidden? the 200-300$ packages, those are VERY easy to find as it's the first thing you see when you go on there. The class rings if you choose to buy one for some crazy ring are as expensive as real rings you'd get from a jewler. Why are they 300$ too ???? some of my classmates even found the exact rings they're trying to sell on amazon for a quarter of the price. Lastly, the cap and gown itself is 50$, which isn't bad, until they make you purchase a tassel for 23 DOLLARS and then pay for shipping which brings it up to 70 something. And you may be thinking "well that's not bad for a quality cap and gown" and yeah, I'd totally agree if the quality wasn't SH!T!!!!!! there were loose threads, it fits really weirdly I look like a big blue block (my school color is blue) the zipper keeps getting stuck, and I was expecting it to feel silky and nice, it does not, it feels like a cheap party city costume. genuinely I 100% mean this when I say you are better off going on amazon and finding the exact same one because they probably drop ship anyway. And this isn't meant to sound like I'm trying to promote amazon because I don't gaf about that company in the slightest bit but I'm just mad that jostens is scamming people across the country and I'm thankful my parents are able to afford this crap when other families are barely scraping by. Graduation is supposed to be a fun happy time for students, and Jostens does nothing but stress people out. Some people at my school are even getting the wrong sizes, orders, etc and Jostens stingy a$$ company is probably not going to give them a refund.

This business will take my money. But it is run by shady people who refuse to help customers like me when we have problems. I simply requested help from them only to get a bot-like response. Which proves Jostens is just another shady American business. America has really gone downhill. I wouldn't consider it a developed country with decent rulers who care about people more than profit. Most of its businesses have gone downhill with useless bot-like responses.