Excellent
639 reviews
WeightCareHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.
WeightCare (joinweightcare.com) has 639 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 41 reviews with 1 star · Clear filters
Anu J.
Posted
Tried for more than 3 months without satisfactory results.
Response from WeightCare· May 6, 2025
We’re really sorry to hear that you didn’t see the results you were hoping for. Everyone’s journey is different, and we’d love to learn more about your experience to see how we can help. Please feel free to reach out to us at [email protected].
Scott
Posted
I purchased the weightcare program for the 3 month "savings" after being assured by the sales person that I would be well under way with my weightloss goals by the end of that period. I now have two weeks left and ZERO results. I did receive ONE consult with my "health coach", and his advice was to eat a banana when I got up. LOL. That did NOTHING. I spoke with my prescribing physician by email explaining that I had experienced significant weightloss while using brand name mounjaro in the past, but had zero results from this product that is touted to be the same ingredients. He informed me that he really didn't expect me to experience much weightloss if any in the first three months, as my body was acclimating to the drug. I explained that was not the case with Mounjaro in the past. To date, I have had NO additional support. I don't believe there is much, if any, actual compound in that bottle. I would move on. You are not saving a dime by using this program as it yield NO results with NO customer support and NO chance of it being remedied. TOTAL SCAM at this point. Just eat the $750, you have a better chance of losing weight. I would be glad to post my email correspondence if anyone is interested in the "support" I recieved.
Response from WeightCare· Apr 22, 2025
Hi Scott, Thank you so much for taking the time to share your experience. We’re truly sorry to hear that you’ve been feeling let down by the program, your frustration is completely valid, and we understand how discouraging it can be to feel like you’re not getting the results or support expected. Our goal is always to help individuals feel empowered and supported on their health journey. We’re especially sorry to hear that your interactions with your health coach and physician left you feeling unheard and unsupported. We’d really appreciate the opportunity to make this right. If you're open to it, please reach out to us directly at [email protected] with your full name and the email associated with your account so we can take a closer look into your case. We want to better understand what happened and see what we can do to offer a resolution or next steps that feel more aligned with your expectations. Again, we truly appreciate your feedback, it helps us improve and be better for every person who places their trust in us. Wishing you the very best on your continued journey.
Lacey H.
Posted
I bought the 4 week tirzepatide which was supposed to be a 10 mg bottle per Groupon listing but was sent 2.5 smh false advertising
Response from WeightCare· Apr 8, 2025
Hi Lacey, Thanks for reaching out and sharing your experience. The Tirzepatide Four Week Program includes one 10 mg vial, designed to provide 2.5 mg per week over four weeks, as listed. If there’s any chance the dosage you received wasn’t accurate, we definitely want to look into it. Please don’t hesitate to contact our Customer Support Team at [email protected] so we can review your order and make sure everything is as it should be. We’re here to support you every step of the way. – The WeightCare Team
Laura
Posted
I've been waiting for weeks for help from customer service; I've consistently paid the monthly but have yet to receive my product. I keep reaching out with no response except when they asked for my detailed info which I immediately provided. Very disappointed and feeling frustrated.
Response from WeightCare· Apr 7, 2025
We’re so sorry you’ve been left feeling frustrated and disappointed. That’s absolutely not the experience we want for any of our customers. We truly appreciate your patience, and we understand how upsetting it is to be left waiting without clear updates. Please know this is being taken seriously. We’d love for you to reach back out to our support team so we can make this right as quickly as possible.
Alyssa S.
Posted
I was promised certain pricing and dosage, they did not honor this, I have been going back and forth with customer service for months. Terrible! At this point it seems like a scam.
Response from WeightCare· Apr 7, 2025
We’re so sorry to hear about your experience, and we truly understand your frustration. That’s not the kind of service we aim to provide. We’d love to make this right! Please reach out to our support team so we can take a closer look and find a solution for you. Your trust means a lot to us, and we appreciate the chance to make things better.
MaMaJo
Posted
At first I talked to a salesman at first which I thought was odd He was working off commission I presume. He heard my story and told me with my circumstances it would cost me 199. I’m thinking that’s a great price I can finally afford since I’m on Medicare Medicaid. Ok all well and good. I had set up video consult with a nice gal. No complaints about that. I did receive my meds in a timely fashion. I hate liars. I hate being mislead and taken like a fool. Come to find out each month after that it would be 399. That’s not nice. CS lures you in and make it look like your someone with a certain situation and work with you. So I thought. I was scammed and cancelled asap. I got an email stating my cancellation and no apologies nor an offer to make it better. So please beware of this place.
Response from WeightCare· Mar 6, 2025
Thank you for sharing your feedback. We want to be very clear that our service is subscription-based, with the first month offered at a promotional price. After that, the regular pricing applies, which is outlined during the sign-up process. We make every effort to ensure our customers are fully aware of the terms before committing. We understand how important it is to have clear expectations, and we sincerely appreciate your feedback. If you have any further questions or concerns, please don’t hesitate to reach out to our customer service team, and we’ll be happy to assist in any way we can.
Trish R.
Posted
Please be careful when purchasing from this company. I called WeightCare over the phone on 1/7/2025. Long story short, they offered me a 3 month tirzepatide weight loss program for $797. After only ONE injection, I suffered from severe side effects: Abdominal pain, nausea, vomiting, constipation and diarrhea. I immediately contacted them on 1/20/25 and told them I am stopping the injections and told them about my side effects. They told me to contact their "doctor". I did and he said I probably had the flu. FALSE. I told WeightCare I would be more than happy to return the products for a refund because I will NOT be doing anymore injections. They said, "Due to our policy, we would not be able to accept medication returns." I was still suffering from severe side effects in the midst of all this. I went to CareNow Urgent Care on 1/25/25. The next morning, 1/26/25, my husband ended up calling the ambulance because I had horrible piercing abdominal pain. I was taken to the ER and found out that my appendix has ruptured. I was immediately taken to surgery. I have been in constant touch with WeightCare and Hallandale Pharmacy (where the prescription came from) and they STILL won't offer a refund of a person who is intolerant of their medication. So, I paid $797 for that ONE injection, plus CareNow visit, the ambulance ride, ER, emergency surgery, and 3 days in the hospital. They say they care, but their actions speaks a lot louder than their words. I know I am not the only person who had to stop the injections early due to severe side effects. Just how many people is this company ripping off?
Response from WeightCare· Feb 4, 2025
We’re truly sorry to hear about your experience, and we take adverse events very seriously. Your health and well-being are our top priorities. Please remember to keep your WeightCare physician updated on any changes to your medical history, including hospitalizations and surgeries. We have already informed your physician, and I see that they’ve reached out to you. I also see that we’ve processed a full refund, and our customer service team was able to resolve the issue. However, we sincerely apologize for the service you received and any frustration it may have caused. We’re reviewing what went wrong to improve our processes and prevent similar issues in the future. If there’s anything else we can do to support you, please don’t hesitate to reach out.
SB
Posted
The negligence of your customer team (Shawanda) is putting my health and progress at risk. I’m simply seeking a resolution - summary below. I signed up for a 6-week GLP-1 program (2.5mg). Upon receipt of my first order of on 1.03.25, despite the label indicating 2.5mg, upon measuring the medication, the compounding pharmacy (Revive) only fulfilled 4 weeks instead of 6 weeks (that I ordered). To be proactive, I reached out to customer service on 1.09.25 thoroughly explaining the issue, and sent pictures. There have been 6 email exchanges spanning three weeks between myself and customer service. I've been prompt w/ fulfilling the rep’s asks, and have had to re-explain the situation multiple times. The back and forth hasn’t been helpful, and my last email on 1.16.25 hasn't been followed up on. As of today (1.25.15), I am out of medication and am not able to administer the last two doses. At 4 out of of 6 weeks, I have already experienced positive gains which is remarkable. However, I am now stuck w/out any guidance and contingency plan on how to move forward.
