Excellent
368 reviews
JoinPollyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Laurie Williamson D.
Posted
Polly is great to work with, they are my second GLP-1 company and they are less expensive, easy ordering process, delivery was fast, great customer service - very prompt in responding to questions the chat. The doctor called for my first order to walk me through changing from semaglutide to terzepatide and was very helpful with organizing the new dose. Great pricing AND I'm down almost 60lbs!
Casey R.
Posted
Good accurate info and quick response time
David D.
Posted
I started ordering from this company a couple of months ago . I’ve had to contact support and the nurse/dr a few times . I got quick replies and super friendly service . Everything is done exactly how it’s supposed to be . The company is great and they do a wonderful job.
Pauline Kaye H.
Posted
Great customer support and the support team is very accommodating with my questions and concerns
Maya
Posted
Been using Polly for a couple months now and really appreciate their simple business model. It’s fast, reliable and not overpriced. Also love their customer support team who answer my emails within minutes.
Lucretia P.
Posted
I needed to un-pause my shipment. Ernest took care of my request in a very timely manner. His timely responses were very much appreciated.
Erica O.
Posted
I have had nothing but great customer service and a wonderful experience with Join Polly. I have lost 40 pounds and have had support the entire journey. Thank you!
Paige K.
Posted
My support team member, Ernest, was extremely helpful when I had some issues with the medical team reaching out. Great customer service!
