Excellent
368 reviews
JoinPollyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Sonia
Posted
Yes I’m very happy with my progress and the company works very good with me. I have been able to tolerate small amount of the medication and I’m down 34 pounds. The company works with you when you have a problem or any kind of questions they answer it.
Jenay B.
Posted
I started my journey in 11/10/25 at the highest weight of ever been in my life. I was skeptical of course, because I’d short tried so many things and burning worked for me. Now, 9 months later, I’m down 60lbs and in the happiest and healthiest I’ve been in a long time. The Customer Service is top notch. Quick responses and always willing to be if assistance. I’m glad I chose Polly.
Mike
Posted
This was a very good UX/Pt - User experience all the way around from the portal to the delivery. I recommend this to anyone not on the Medicare GLP1 - Gap program
Adrienne P.
Posted
Great products, great customer service, great communication! Was able to resolve payment and shipment issue quickly and effectively via online chat with customer service. Kat was very easy to deal with and went above and beyond to help me out!
Caroline M.
Posted
Always great customer service and assistance
Denise N.
Posted
I have had excellent results. The staff is awesome! My experience has renewed my faith in knowing I can better my health. I was pre-diabetic before I joined Polly and now I’m not.E en my cholesterol and LDL have lowered and my HDL is now within healthy range. Thank you Polly for giving me my life back! You have been a Godsend!
Maureen R.
Posted
Customer service rep was incredibly kind and responsive - even on a Sunday. Got my issue worked out quickly. Thank you!
Baily
Posted
James was quick to respond, very friendly, and assisted me with everything I needed. Very appreciative!
