J M.
Posted
The product works, but….
The product works. That is about the only positive thing with Embody. 1 month in, shipping delays, excuses, and 2 weeks late. So we had to start a smaller dose again. Once I did get the 2nd months GLP, it exploded out of the jar through the needle. So much pressure! I called and let them know I needed a new batch. 3 weeks later I just got “approved” by the pharmacy. I am going to have to start all over again. The customer service is great, really positive, but the delays are not worth the trouble. I would seek another company who can give you better service.
Response from Embody· Oct 6, 2026
We appreciate you recognizing the positive interaction with our customer care representatives, but we are deeply sorry for the frustrating shipping delays, pressure issues with your medication, and the disruption to your treatment plan. We fully understand how disappointing it is to have to restart your progress due to these fulfillment setbacks. Your experience does not reflect the standard of care we aim to provide. We would welcome the opportunity to look into your account history and work toward an appropriate resolution for you. - Embody Team


