Average
10,226 reviews
EmbodyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 381 reviews with 2 stars · Clear filters
Derrick C.
Posted
Package was supposed to be delivered by Friday from what email said and still have not received it
Response from Embody· Jul 9, 2026
We are sorry your package has not arrived as expected. We understand your frustration and are looking into this delivery delay for you.
Beth B.
Posted
I'm not satisfied with my starting dose for Semaglutids. I stated that I was currently on 1 mg, but your doctors took me all the way back down to 0.25 mg. The questionaire I filled out I answered that I currently on a GLP-1 but was going to stop that company, and the questionaire stated that I would be started on 1.5 mg since I was currently on 1.0 mg. I was satisfied until I realized the drastic dose change from previous to current. I switched companies b/c of price, but now that I'm back down to a starting dose, I'm not sure this helps.
Response from Embody· Jul 9, 2026
We understand your frustration regarding the dosage adjustment and appreciate you bringing this to our attention. We recognize that a significant change in dosage can be concerning, especially when you had an expectation based on your previous treatment. Our medical team makes dosing decisions based on a comprehensive review of your health history to ensure the safest and most effective treatment plan. We'd be happy to review your account and discuss your concerns further.
customer
Posted
Well i ordered 6/24 and its 7/6 and i Havent gotten anything yet but a bunch of spam messages from all kinds of numbers offering glp1 and claiming status updates. I called support 4 days ago and they said they would follow up with me on where my order is but no emails or calls. Getting frustrated since i havnet heard anything since i hit that pay button. Links are malwareso contact only through the welcome email info they have.
Response from Embody· Jul 9, 2026
We sincerely apologize for the frustration and inconvenience you've experienced with your order and the lack of communication. It's concerning to hear about the unsolicited messages and the unfulfilled promise of a follow-up. We understand how important it is to receive timely updates, and we regret that we fell short in this instance. We are continuously working to improve our communication and ensure a smoother experience for our customers.
customer
Posted
Ordered accepted and was CHARGED full amount on June 25 after several chats and 2 follow up phonecalls to check tracking they dropped the ball not once but twice and i said i chose this due to timing and price why would they CHARGE me in full now 11 DAYS later with NO tracking avail . i am BEYOND disappointed and would not recommend to anyone and will cancel with no future ordering, they say one thing and do another. Don't be fooled.
Response from Embody· Jul 6, 2026
We understand how frustrating it is to be charged and then left waiting without clear updates on your order. We've continued to improve our order processing and communication so patients receive more timely updates throughout the shipping process. We'd appreciate the opportunity to review what happened and any outstanding concerns. Thank you for taking the time to share your feedback.
Deanna
Posted
I receive the product. No complaint there. You can buy product anywhere. The customer service response is slow to questions / comments / concerns. Bummer. The last company I was with was very attentive so I thought others would be as well.
Response from Embody· Jul 6, 2026
We're sorry to hear our communication didn't meet your expectations. We know how important timely responses are, especially when you have questions about your treatment. We've continued to strengthen our support team and communication so patients receive help more quickly. Thank you for taking the time to share your feedback. We appreciate the opportunity to keep improving.
customer
Posted
It’s been 2 weeks and I don’t even have my medicine yet??????😡
Response from Embody· Jul 6, 2026
We're sorry to hear your order still hasn't arrived. We know you're eager to get started, and delays like this are incredibly frustrating. We've continued to improve our order processing and shipment communication, and we'd appreciate the opportunity to review your order and help get things back on track. Thank you for taking the time to share your feedback.
DaysB
Posted
There is not clear and concise information regarding delivery times. I called to clarify and the CS agent that I spoke with was not helpful and rude. I had a question about delivery as the site said one time frame and the email communication following payment said another, she could not clarity and basically shut me down with them same answer for every question asked. I also do not like that there is not an app or easy way to track shots, results, and access information. I received the meds and have only been on them for a week so I can't review the results yet.
Response from Embody· Jul 6, 2026
Sounds like you had questions and all you got back was the world's longest copy and paste. We're sorry to hear your experience fell short. We understand how conflicting delivery timelines and unclear communication can be frustrating, and we appreciate your feedback about having an easier way to track your treatment and access information. We've continued to improve our communication and patient support based on feedback like yours, and we're glad to hear you've been able to get started with your treatment. We hope you'll begin seeing results soon and appreciate you giving us the opportunity to be part of your journey.
Michelle
Posted
Shipping took so long. The meds were warm when they finally did arrive. I kept being reassured that they were still viable but all the research I've done said ingredients become inactive when they warm.
Response from Embody· Jul 6, 2026
We're sorry to hear about your delivery experience and understand why you had concerns. Patient safety is our top priority, and concerns about medication quality are reviewed carefully. We understand it can be difficult when what you've read doesn't seem to match the guidance you've received. We've continued to strengthen our shipping communication and patient support so concerns like these can be addressed more quickly. Thank you for taking the time to share your feedback.
