EmbodyReviews of joinem.co

I ordered from them September 24 th and still says processing at the pharmacy. This is insane! Im starting to feel ripped off

I started with this company and paid for one full year in advance, and after I had paid, they said that they only cover up to over age 74. I turned 75 in January so they refunded my money back and then I turned around and paid for six months. Their customer service is horrible, I’ve had to wait on the phone almost 3 hours every time I tried to call. But, I was able to get my telephone interview after a couple of mishaps by their representatives. My first & 2nd vials arrived on time. Their portal initially says to fill out a refill form after the third dose, but after my second vile, I tried to do that and it said there was a 3 day wait. I returned in three days and then it said 28 more days before I could refill. When I contacted the company, they said that it had already been ordered & sent to the pharmacy on September 24, which was late. It should have been ordered on the week of the 13th to arrive in time for my next dose. Since then I’ve been continually getting texts and emails saying that my order has been delayed because processing is taking longer than expected. I’ve called a couple of times and I’m not getting anywhere. I asked for a refund, and they said that they don’t do refunds the first time I called. They said someone would contact me within 24 to 48 hours, nobody called back after my call today. They said that I should contact the pharmacy, which I did. There is a recording saying the pharmacy is no longer a retail pharmacy. The other number on my vile for this pharmacy is an 800 number that got me to some other business, not a pharmacy. I contacted my Credit Card companytoday to explain the situation and they are doing a dispute. I would highly recommend that you avoid this company at all costs. You can look at all the other reviews that I wished I had looked at before I started on Facebook and on Google.

If I could, I'd give this company negative ten stars as they actually made me ill for over a week. This company has horrible customer service, do not fall for the hype of a lower price and 24/7 customer service. Their chat is AI and overseas based. To actually speak to anyone with medical knowledge takes days over repeated emails and chats. You will be told that someone is going to contact you but when you follow up, they have no record of previous correspondence. Their so called "provider" recommended that I change to Tirzepatide and tripled the dose. I did question in the massive increase in units but it was explained that since it contains two hormones that the increase was required. Within days, I became very ill and thought it was the flu or Covid. After continuing to test negative for both, I finally reached out to my primary care. After explaining the recent change in medication and increase, he suspected that my immune system was having a reaction to the new hormone that's included in Tirzepatide. He could not believe that I was started on this medication at such a high dose, almost four times the recommended starting dose. I was ill for over a week with body aches, nausea, severe head and body aches, and a low grade fever. I reached out to Embody several times and was told a "provider" would be contacting me. No one ever did. After feeling better, I reached out to them demanding a refund and immediate cancellation of my subscription. To date, neither have happened and I continue to receive notifications that more drugs are being shipped at this dose that would again make me sick. This company is a scam, a hoax, has the most horrible customer service, and is a danger to your health. Find another company and do not trust Embody.

My medicine lid came out halfway through open and it was leaked all overz. Nobody helped me with anything for three weeks and and of the three weeks instead of reordering my medication they offer me the pay the same money again to reorder. To reorder something from a company I need to satisfied as a customer but you have horrible customer service

Long delays, unhelpful customer service. Its just a cluster f of a process. Theres no oversight. Tell them whatever you want, they don’t check. Almost a month later they still have shipped one of my products. They’re cheap but unreliable.and honestly not even ghat much cheaper.

My card was charged September 24. Have not received my shipment. Keep telling me there is a delay but no update on when it will be shipped. I will have missed two doses as of today.

I should have read the reviews. I have been waiting for three weeks for a refill. So my continuity of care is non existent. I have been charged for a script that has not left the pharmacy and they will not cancel the order. FIND ANOTHER COMPANY! You will save yourself time, phone calls, and aggrevation.

I have been with this company 3 days. I've have had three appointments scheduled, THEY have missed every call. When I call to find out why I have received 3 emails and 4 text messages reminders, yet they miss the appt, they say it's a technical issue. I will give the one more chance, and then I'm pulling the plug. If this is what their company is like, this horrible customer service, I will pay double for this medication and work with a real MD instead of these fly by night idiots.