Stephen S.
Posted
No Communication & spotty…
No Communication & spotty functionality...
Excellent
307 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jive Hosted VoIP is the easiest and most affordable option for your business phone system. Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone setup.
Jive Communications (jive.com) has 307 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 12 reviews with 1 star · Clear filters
Stephen S.
Posted
No Communication & spotty functionality...
Anna
Posted
First time i called and i have to be transfer to 4 different people because they don't know who can take care of me. Terrible..
Response from Jive Communications· Jul 26, 2018
Hi Anna, we apologize for your bad experience when you called in to Jive. We know your time is valuable and apologize that you weren't immediately connected to the correct person who could help you. Thank you for the review, we appreciate the feedback.
Global AllStates Car Rental I.
Posted
not happy with the service cause it is has been months and still as up now the 800 not transferred yet
Response from Jive Communications· Jul 2, 2018
We're very sorry about that! Could you please email [email protected] with details so we can remedy the situation? Thank you!
Tori L.
Posted
How can I give them 0 stars. If there’s an option, let me know. This is clearly a web page that is not accurately showing what Jive is about. The service had nonstop outages two years ago. When I mean nonstop, it was at least once per week. Now - it’s changed to once every three months. But I am forced to stay with them and I can’t wait until I can fully cancel all of my phone lines with them. There’s absolutely no reason why a business should use Jive. It’s just bad and unreliable. Customer service is horrid.
Response from Jive Communications· Dec 27, 2017
Hi Tori, we're sorry that Jive didn't perform well for you. We always strive to have the best service and product in the industry. Could you please email me at [email protected] and I'll figure out what went wrong here.