Jenni AIReviews of jenni.ai

I did not find the product useful. I tried to cancel my subscription and followed the site's own guidance to do so which said to log in to my account, select billing and cancel subscription. Unfortunately, when logging in THERE WAS NO VISIBLE billing section. Only document editing options/library/etc. Which means there IS no clearly identified place to go to cancel the subscription and they are billing me every month. I have written them to ask for assistance but it is unacceptable not to make the billing/account section easy to find.

Hi, I signed up for a monthly subscription but the system signed me up for an annual subscription without any Warning or any Permission. and it costed me a lot of money and I just knew that when I checked on my bank account. And the ability for generated the essay was not efficient at all all, ai keep repeated information in the text and the references also were not accurate whether the date of information or Unnecessarily repeated cited in the essay so many time. I would like to cancel the annual subscription that I didn’t meant to get it at first and get a refund for the difference, and sign up for a monthly subscription instead. I did send an email to support team email but didn’t get any response. Please reply me as soon as possible. Updated worst of the worst now I can not login website both on iPad and laptop. It just shows application error:(((((((((((((((((((((((( Now I want to cancel and refund all the money. It was my worst experience in my life

THERE IS NO CANCEL BUTTON AND EVEN THOUGH I EXITED AND DELETED THE "TRIAL" I GOT CHARGED MONTHS AFTER USNG THAT USELESS WEBSITE JUST TODAY. ABSOLUTE SCAM, PYRMAID SCHEME OF A WEBSITE THAT DOESN'T WRITE WELL. DO NOT FALL INTO THEIR TRAP AND PAY. THEY HAVE 0 CUSTOMER SUPPORT LINES AVAILABLE SO YOU CAN DISPUTE IT AND THEY SAY THERE NO REFUNDS? EXCUSE ME? WHY WOULD YOU NOT REFUND MONEY YOU TOOK FROM ME WHEN DONT EVEN HAVE A SUBSCRIPTION MAKE IT MAKE SENSE!!!!!!!!!!!!!!

Huge SCAM!!! Stay away from it. Biggest waste of money. Fraudulent and misleading!

Be honest, if customers have to paid for the whole year, just put that amount in the screen. Must consider 30 days policy. Old references appeared in citation but with recent year. I already have most all that references before using jenni. So when 2010 appeared as 2024, dissatisfied. I tried again and again. After one day, I asked for refund. But they refused said not refundable. (Yearly 131 euro, while appeared only 13 in the screen)

I recently tried out Jenni.ai, and honestly, it wasn't the best experience. Somehow, according to their records, I ended up removing a 100% off coupon from my account all by myself, which is odd since I'm not usually in the habit of paying more when I don’t have to. As for the service, it was pretty lackluster. Like many others have said, it’s probably best to give this one a miss. Overall, I wouldn't recommend Jenni.ai based on what I experienced.

They do not offer the proper service, you can not unsubscribe it and they never reply you, you can not even send an email to them successfully. But when you tell the bank to have the money back, they can offer the proof that you never asked for canceling the service, what a Horrible company!

Literally the worst scam in academic history. The free trial is 150 words to ‘seduce’ the consumer and after you pay and you can get more words you can see that it lags and basically fails as a ‘robot’. You can buy it for a month, but as usual scammers do, without asking they turn it into a subscription without permission