JEGS PerformanceReviews of jegs.com

There scammers they take your money in a heart beat give you a fake order number that doesn’t work on there website , you can’t get in contact with them it is impossible. I had to file a report with the better business bureau and stop the payment on my credit card. They ain’t shipping you nothing

I never write reviews but this simple stuff. Wish I could give 0 stars. Made an order for a Holley 4150 float and float chamber gasket. Everything was shown as in stock, checked a day later and it was marked as shipped. Few days go past and nothing, I'm expecting the postman to bring my parts. I see no tracking so got in touch with JEGS, I was then told parts were on a 2 month backorder... Annoyed no one wanted to get in touch with me and let me know. Ok I'll switch the order up and go for some cheaper pattern parts. Asked the live chat to confirm these were in-stock using the part numbers on their website. Was told they were, great! Then I was asked to pay an additional $33... for cheaper parts. Questioned it and I still couldn't couldn't get an actual reason why, so I asked to cancel my order and I'd order again on their website. I did so, again showing in-stock. Waited a few days, nothing, marked as shipped but no tracking. Got back in touch and AGAIN these parts are on backorder, end of September... I was speaking to the same agent that told me they were in-stock. No apology, no reason why no one got in touch with me, very blunt and unhelpful. Joke of a business, you need to be running stock checks but instead I'm getting daily emails about offers, promos and SALES!!!. Do the basic stuff first maybe.

Terrible, do not use Jegs. You order something that shows in stock and then after a week they just keep pushing out the eta. You get ran around in circles with vague responses. You ask for refund in the express freight they wont, ask to submit a complaint in chat you cant. Expensive and absolutely hopeless to deal with

Customer service was rude on a 1st purchase, close to $500. Did not offer similar items for better price point or coupon. Went elsewhere.

Where did I start? I ordered a backorder item that was about 2 months out est.Ok, fine.6 months later and about literally 50+emails, I FINALLY found out the item was never ordered in the first place!!!WTF? Worst customer service ever by FAR.I will never ever buy anything from Jegs as long as I live.Damn Chinese owned company anyway.Do yourself a favor and order from Summit Racing and get the shit in 1 or 2 days.Oh, headers I ordered were dented too.Didnt notice until too late to return.

There shipping is absolutely garbage this Is the second time my car has been down waiting on parts for jegs.

I bought a fuel tank that was supposed to be a direct replacement but the flange for the vapor valve was oversized. I contacted customer support. Seth was extremely unhelpful telling me that there was nothing wrong with the tank. There is clearly a difference looking at the two side by side, but Im sure Seth would know better from behind his computer screen. I sent pictures with measurements showing it was oversized. No reply. I tried to return it but with the restocking fee and shipping I would only get back around $30. What a rip off. Jegs customer service is one of the worst you'll ever have the pleasure of dealing with.

I give Jegs a 1 out of 5 rating. If I could go lower I would. Worst return policies. I bought a l slip joint eliminator for my 2001 Jeep Wrangler. The double carden joint was loose. Jegs's would only honor a return if I sent back the old parts. So my jeep will dit around for weeks. It took 4 hours to install. It will take the same to do it again. Moral of the story, DON’T BUY THINGS FROM Jeg’s! BTW, I even spoke to the manufacturer who said they would honor the non-return of the part. Jeg’s you SUCK!