JayWay TravelReviews of jaywaytravel.com

This was our first trip with JayWay Travel. Their execution of our travel plan was seamless. Their recommendations were all top notch. The local contact was always available and helpful. I strongly recommend them.

If I could give 10 stars, I would. Most complete, thorough, friendly, understanding, flexible travel agency I have ever worked with. Cecilia was a wonderful first contact and initial planner. Valentina and Flavia were our local Italy concierges. Our itinerary was well planned and very personalized. They were available and responsive anytime we had any issues… train cancellation, getting lost in Venice. Valentina met us at our first hotel. Venice, Florence, Rome, Sorrento. All hotels were wonderful. The private drivers for our transfers and private tours became our friends. Everything was first class and exceptional. We were totally spoiled. Memories that will last forever

This is our second trip with JayWay and once again they helped us make a memorable trip to Antalya, Konya and Cappadocia As for our favorite memory from the trip, hands down Cappadocia.. the hotel, balloon ride, tour guide. JayWay has great website, quick answers to questions, great guides and ideas, lots of choices and reasonable cost.

We had already scheduled a river cruise, so we wanted to see some other things in the area before and after the cruise that JayWay was very helpful in setting up. Elena was very helpful to us - both in setting up final details (transfers, train tickets, etc.) in Europe and also being available to us when we had questions while on our trip. JayWay is a high quality, reliable travel agency. They are always quick to respond to our questions and having someone available to speak to while traveling is very helpful! Having our itinerary available on our phones was also very helpful.

Nico was responsive & helpful throughout the planning portion of our trip. Enrico checked on us throughout our journey while in Italy for two weeks and when there were small glitches (only 2, that I recall), he smoothed those out quickly and communicated the new arrangements to us right away. Exceptional service, I'd say. Passionate & knowledgeable tour guides who knew what they were talking about. So informative. Were fun, also. JayWay did all of the leg work for us in advance. They set everything up as far as excursions and sightseeing. We gave them a dollar range as far as hotel accommodations and they provided options to us from which to choose. Private drivers and guides are the way to go. I may never go back to my old way of traveling.

I have traveled for years with many different travel agencies. JayWay turned out to be the best. The planning was long term and they met all of our requirements and changes with email responses on a timely basis. The trip included Prague, Vienna, Bratislava and Budapest over the holiday season. The transfer people were waiting for us, the hotels were beautiful and the tour guides were knowledgable. All of the guides and transfer people showed up on time. We had requested hotels with special amenities and they were met. In addition, our travel rep met with us and then checked in every few days to see how everything was going. I will be using them again and I highly recommend them to all.

I highly recommend JayWay for their exceptional communication through the planning and booking process along with their personable staff who put customer service at the forefront of their interactions. Our lifelong desired trip was an absolute fairytale thanks to JayWay & their hard work. Special thank you to Valentina from Greece who made us feel so welcome & cared for each and everyday!

The JayWay travel team customizes each trip to the travelers needs and request. Even if you are in a group and would like other options, they will do so for you. In addition, I want to point out that JayWay provided funds we paid for a trip that was supposed to take place during COVID to be used two year later, ensuring we did not loose any of our money. THANK YOU!!