Selma
Posted
Very good support specialist
Very good support specialist

Excellent
60 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IT Retail is a grocery POS software company, focused on creating innovative solutions that keep grocers ahead of the competition and on top of the technology curve. We have developed a comprehensive point-of-sale system that caters to both the grocer and customer.Find Your POSRequest a DemoPricing
IT Retail (itretail.com) has 60 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 51 reviews with 5 stars · Clear filters
Selma
Posted
Very good support specialist
Joseph V.
Posted
Tasin was great. Polite, patient, quick to diagnose and respond while our store was open and had customers waiting to use our lane.
Vanessa L.
Posted
Very good job of Edgar! He help me a lot thanks.
Response from IT Retail· Nov 2, 2022
We are glad to hear that you enjoyed your experience with Edgar, and that he represented POS Nation well. We look forward to working with you again soon!
Luis M.
Posted
Excelente atencion de Edgar. Muy paciente, resolvió nuestras dudas y estamos muy contentos de poder seguir trabajando con él.
Response from IT Retail· Nov 2, 2022
Muchas Gracias!
David C.
Posted
Emailed support with a question on no tax orders I mentioned a call back would be preferred if possible James Baker made a few attempts to call me. When I didn't answer he emailed me back with all the correct information that I needed. Most support desks would never actually call you back let alone several times! Its so great to know James and IT Retail really care! Just another we are so happy we chose IT Retail and recommend it to other retailers
Response from IT Retail· Nov 2, 2022
Thank you for your feedback regarding James's efforts. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.
Lina
Posted
Very patient man, helped me calmly to solve my problem. Felt greatly helped :)
Response from IT Retail· Oct 3, 2022
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
Susana L.
Posted
EXCELLENTE SERVICE!!! YOU ARE SON KIND, PROFESSIONAL AND FRIENDLY
Response from IT Retail· Sep 30, 2022
Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued IT Retail customer!
Emiliano C.
Posted
Edgar was very helpful and helped install new hardware. I believe he went above and beyond to help. I had called several times to the support team and they were not able to assist.
Response from IT Retail· Sep 29, 2022
We are glad to hear that you enjoyed your experience with Edgar, and that he represented IT Retail well. We look forward to working with you again soon!