Islamic Wall Art Store (IWA Concept)Reviews of islamicwallartstore.com

Response from Islamic Wall Art Store (IWA Concept)· Apr 13, 2022

Hi Sarar, We are very sorry for the experience. There is an operational delay regarding FedEx for some parcels because of an issue with their one distribution center. We are working hard with FedEx to compensate the losses for our customers. If you have not already can you contact with our customer services. Best regards.

Response from Islamic Wall Art Store (IWA Concept)· Apr 2, 2022

Hi Shamim, Thank for your time and review, We are very sorry for your experience. If you can reach out with the problem you have experienced, we would love to help out. Best regards.

Response from Islamic Wall Art Store (IWA Concept)· Mar 18, 2022

Hi Rima, Sorry to hear about your experience, Return policy is clear stated in our policies. If it is our fault we would gladly exchange your product. But our return address in New Jersey, it should not cost that much to return an item from Canada. Best regards.

Response from Islamic Wall Art Store (IWA Concept)· Mar 17, 2022

Hi Wahidi, We are very sorry for the problem you had to face. International shipping can rarely become a headache due to different problems with customs or problems due to shipping companies. However, we do everything we can to solve issues in favor of our customers and we do follow up problems due to shipping. I hope the problem with your order resolve soon. Best regards.