Nate
Posted
Intercom is easy and incredibly helpful!
Intercom is incredibly easy to use, helpful to our customers, and use for our support team!

Average
524 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fin is the Customer Agent company delivering customer experiences across support, sales, and commerce. More than 30,000 companies use Fin products. Fin resolves over 2 million conversations weekly and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, the company evolved its product, infrastructure, and team around AI-powered customer communication. Fin is a privately held software company with more than 1,400 employees across six global offices.
Fin (intercom.io) has 524 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
Showing 231 reviews with 5 stars · Clear filters
Nate
Posted
Intercom is incredibly easy to use, helpful to our customers, and use for our support team!
Bondon
Posted
Intercom is awesome. We work with schools, teachers and students and they allow us to solve problems as they're happening in realtime, and message users based on specific actions to move them down the funnel.
Sveta G.
Posted
Everything is very thought out, their customer service is the best. I love everything about Intercom. And it's awesome that they keep improving
Rupert H.
Posted
good instant messaging service
Hamid A.
Posted
Easy to setup and even easier to use. Great for engaging with visitors to your site and generating leads for sales opportunities
Blair M.
Posted
Started out using Intercom for chat, but quickly realized it could replace multiple services we depend on every day from sales chat to support automation and even product tours. I've tried multiple other chat clients, but only Intercom has given us continuous service without lagging and extremely powerful automation.
Cecilia H.
Posted
Thank you for your quick response and politeness
Shashank G.
Posted
It's such a seamless experience to work in intercom> It has a beautiful UI and the best part that it never get crashed. I will highly recommend this platform!