Aleks R.
Posted
Great platform overall.
Great platform overall.

Average
524 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fin is the Customer Agent company delivering customer experiences across support, sales, and commerce. More than 30,000 companies use Fin products. Fin resolves over 2 million conversations weekly and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, the company evolved its product, infrastructure, and team around AI-powered customer communication. Fin is a privately held software company with more than 1,400 employees across six global offices.
Fin (intercom.io) has 524 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
Showing 231 reviews with 5 stars · Clear filters
Aleks R.
Posted
Great platform overall.
Denny B.
Posted
Always satisfied with service, great tags reporting feature (a new one). Awesome customer support. Waiting for the export feature for the user rating.
Matthias F.
Posted
Excellent tool that covers exactly what we need to give our customers the best service!
João Victor Fernandes da S.
Posted
Fast and friendly
Kayla F.
Posted
Intercom is great. I am a part of the marketing department of a small B2B software company and Intercom is one of the most important and useful tools for us. We use it to keep in touch with our users and also use it for lead campaigns. We also use it for pop-ups in app and on our website to get more blog signups and it's a huge help. Don't know what we'd do without it!
Julian Esteban R.
Posted
I love the product, the brand and the attention team.
Anca V.
Posted
Excellent customer service and very nice people to deal with.
Sofia Z.
Posted
You guys rock!!!!! This system is great... Love it!!!!!