Average
89 reviews
InstantCloudMining™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
InstantCloudMining™ is listed under Internet & Software in San Jose, California.
InstantCloudMining™ (instantcloudmining.com) has 89 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
Showing 28 reviews with 1 star · Clear filters
Charles
Posted
They stole my money and when I asked to get set up I got a message from George saying sure, you sent eth right? N that’s the first and last message I got from them ever! I sent pictures of confirmed eth sent and everything. They just ignore me!
Kyle Von F.
Posted
I originally purchased a contract in April. APRIL. After months of being told one excuse after another, I still do not have a refund, NOR a working contract. I have called, sent email, whatsapp, telegram, etc. without any response. In fact, they just ignore messages now and they never even show read anymore. I have been told to be patient, but how many MONTHS does one need to be patient? I was told on June 5th, from George, to be patient. I think 30 days is MORE than patient.
Response from InstantCloudMining™· Jul 1, 2021
Previous Answer: Hello, I invite you not to be of bad liver and share false information. We take the time with each request received via these contact methods. This can take time as we take our time to solve every customer problem. This only proves your impatience and unfortunate behavior. We are an honest and real company, it's a shame to see people like you. It's okay to post a negative review but you have to be honest and fair. Fortunately, this is not the case for everyone. The majority of our customers are satisfied, only the people in your category post biased reviews. Please note that when the system has made a false positive or if in any way it is our fault we will immediately apologize and provide compensation. In your case this is not at all the case, however I ask you to be patient with respect. A member of our team will contact you and will take all the time to solve your problem or refund you. Refunds are quicker and easier for us, to do this send us a request via the contact form on our site. Sincerely, George (ICM Founder & CEO)
lenny R.
Posted
This company is a fraud I've been waiting for my refund for almost 6 months. Since they have not set up my account wen I purchased the plan.... it is fake!!!! Do not trust it at all
Michael G.
Posted
ICM is the biggest scam and these 5 start reviews are all fake they are from George and his so call team do not believe the positive reviews because they are fake!!!! ICM will steal your money and run and give you the run around and you will never see your money again!! I had to contact the FBI and filed a scam report and the FBI even said this company is a scam so again do not sign up with them. I bought a $499 contract almost 5 months ago with Bitcoin and never received my contract, It took me almost a month for George with ICM to reach out and promised me a full refund (of course I never got it) but all he did was lie and give me the run around so I reported them to to general attorney and the FBI so hopefully the feds can shut them down so they do not scam anyone else. I just hope not only my experience but everyone else on here who you clearly see got scammed as well will keep you away from losing your money.. All ICM had to do was just fix the issue and refund people back but of course a scammer will never do what’s right. So just patiently waiting to here back from the FBI, So everyone else who got scammed please go online a report them to the FBI so we can shut ICM down!!
David M.
Posted
Do not invest !! The positive reviews are fake !!
Daniel C.
Posted
Yet another scam site. Absolutely no communication via phone, text, WhatsApp, or tickets for 3 days. Believe me, I have tried. They will take your money and never communicate. That has been my experience so far. If I could leave a zero out of 5 stars I would. Sooooo disappointed.
Sameer C.
Posted
They never activated my contract. They are fraud person running website not a company. There is no way to contact them. They post here positive rating by there selves not by individual person. They have collected all our hard earned money and thinking they can be safe but you are not safe from the eye of God. You thief go to hell. Now what you say? I am customer of your's or not?
Response from InstantCloudMining™· Apr 30, 2021
Dear Sameer, Why are your second account Sameer Chand located in the US and your first one paradise1 in Nepal ? If you're paradise1, you used a VPN to change your IP, this may be the reason why your account has been restricted. This explains why you have not been activated. We are very strict in this matter, the good news is that you can have this restriction lifted but the only way to do so is to be cooperative with us. I am waiting for you on Telegram or WhatsApp to solve your problem. Thank you, George
J.E.
Posted
5/12 still have not been contacted, account still not active, still have gotten no response other than on trustpilot. refund me please rippinitup01 @ gmail 4/30 you say you have contacted me. but that is false! i have yet to be contacted about my issue , still account is not active. already left 1 bad review becuase i purchased on 4/13 and still not active. wrote a 1 star review saying this and that it had be 4+ days no call answer and no email back. but i got immediate response from the review. answered there questions and contacted the whatsapp as they told me too and recieved no response there either. i have got NO response other than this trustpilot response. which still only led me to other contacts they still dont respond to. answer to icm response. smh your reply is LITERALLY a copy and paste of the reply to my first bad review.
Response from InstantCloudMining™· Apr 28, 2021
Dear J.E., We've contacted you to solve the issue, I'm verry sorry to see that your account isn't running yet. To be honest, we're a victim of our success. We have a lot of orders to process yet. During the maintenance we've recorded a number of orders we've ever think it was possible. Now new customers are activated instantly thanks to the maintenance update. Sincerely, George --------------------------------------------- Last reply: Hello J.E., We're truly sorry to hear that. We have been overfloaded of requests due to the recent promo. Everyone bought in the same time frame, we weren't expecting that huge success. So we had to make a server maintenance to mostly optimize our servers for larger amount of orders. It is due to our verification & delivery side of our servers. Everytime someone orders, there is a verification and delivery ongoing. As we've got a lot of order in the meantime, our servers completely crashed (not talking about web or app servers). If you need dedicated help, better contact us through WhatsApp and Telegram because it is more direct. Emails tends to take up to days to be processed! If you prefer to book a call feel free to leave a voicemail, with clearly your contact details. Thank you for your understanding, Alberto from ICM Corp
