InogenReviews of inogen.com

I am disappointed that your new light weight is only available for sale and not covered by insurance

not enough information about product. also the cannulas coming out of the top of the unit seems to kink.

Batteries don't last long enough. Supplies to expensive.

Ordered a part. Wrong part sent. On the third try the part finally was picked up for credit.

Honestly, until this last experience I have had a great experience with Inogen. This last though,not so much. Home concentrator stopped working in the early hours of a Saturday and they wanted me to wait until Monday for a replacement using my portable. Unfortunately, this does not meet my needs for sleeping, or really for any exertion (I used to have one that went to 5 liters but was changed to one at 4 upon re certifying). After two more calls and a request for a supervisor, they agreed to send one overnight.I actually received same day-that evening. Good news!! BUT the new equipment is inferior to the previous, with diminished settings. Feel like company is going down hill. Or, that as a Medicare patient, equipment issued is not as good.

I need an instruction book because I used my Inogen a lot & since moving have no way to remind myself of its care & precautions. I used to feel relaxed using it but now worry.

it is great to use when going to appointments shopping etc. however if it is to be used 24/7. not so great. mine overheated and quit. I did not have backup at time and ended up in er until I could get backup oxygen at home. I did call the company and they did replace the unit because the oxygen smelled burnt afterward.

Inogen is a good unit. Would like a better way to handle the hose. It is in the way and hard to manage. I'd like to talk with someone about it. I need some information about the purchase of the unit. I have never received anything or heard from a representative since receiving the unit.