Innovative Partners LPReviews of innovativepartnerslp.com

I had my monthly charge for the plan debit earlier than expected. I called customer service ready to give them a peace of my mind but Nick was but helpful and apologetic and changed my billing date so that it adjusted with my pay schedule. I wasn't expecting them to be so proactive but they have a customer for life now=!

This message is regarding: Lyauanna - she has provided me the best customer service in 2024 (and we are pass mid year) - She answered all my questions, she managed the call and I felt heard and valued

Before I could obtain coverage through my job, I had a plan with innovative for roughly ten months. Although the plan I was on was really basic, I never had any problem getting checkups, and I also saved money on prescription drugs. The plan I was on was not intended for serious medical conditions, but it was ideal for routine check-ups, telemedicine, and basic coverage...

I had a plan with Innovative for about 10 months before I was able to get coverage through my employer. The plan I was on was pretty basic but every time I went for a check-up I didn't have any issues, I was able to save on my prescriptions too. The plan I was on was not designed for major medical issues but for basic coverage and telehealth, check-ups etc it worked very well.

Was a little nervous signing up at first but then got my ID card in the mail and was able to login to the member portal to see my documents. Sign-up process was really easy but you have to speak to an agent on phone.

I read some of the reviews online, I think people might be confused but keep in mind Innovative Partners is not the one selling the health insurance plans, they are the billing and customer service company.

Not the worst experience honestly I was a little nervous after signing up but I called the customer service number on the back of my card and apart from the 8 minute hold time they answered all my questions and were super patient with me.

Intially I'll admit I was skeptical and confused about some of the pricing but when I called customer service they explained the benefits to me and made me feel much more at ease.