Excellent
244 reviews
imarkuHonesty, pricing, process and quality scores appear once 5 customers have rated them.
iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives.He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku.Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.
imarku (imarku.net) has 244 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 29 reviews with 4 stars · Clear filters
Garry B.
Posted
Arrived in good time and scratch free. Love the knives quality and sharpness. The only issue I have on the whole set of knives is the kitchen cutting shears. They were very disappointing in sharpness and function. The knives are spectacular though.
Lizabeth D.
Posted
seems so far to be of good quality and cutting ability
Evan L.
Posted
Great product, however updates for shipping were next to non existent. I was only notified for the sharpener being shipped and it arrived later than the knife set.
Michael L.
Posted
price wise, it was good. but other than the order confirmation, never recieved any further updates, no shipping and tracking info. about the time i though i should contact them, it suddenly showed up.
Duane
Posted
Imarku customer service made good on a wrong order. Knives are very sharp and look nice. Quality appears above average but will take time to see how they hold up. Overall I'm happy with my purchase.
Response from imarku· Sep 1, 2023
Dear Duane, We are so sorry for the situation. We already arranged a new knife set after you gave us the feedback, and your new knife set is delivered. Please feel free to contact us(email:[email protected]) if you have any further questions or problems, we will be here for you. All the best Imarku Team
David H.
Posted
I am changing my 1 star review to 4 stars because, quite frankly, they asked me to, and they deserve it. Although I am still disappointed they charged my account, then notified me that my order was out of stock, then I had issues with communication... I have to admit, their customer service department alone is 5 stars. Regular communication with me once I filed my complaint with PayPal and a quick refund once they realized I wasn't budging on my request instead of settling for a different product has truly been outstanding... exceptional in fact in this day and age of AI (Maybe it was AI and that's what made it so good??? It sure seemed like somebody who cared about their company's reputation.) It has been so good that I am actually considering giving them another chance (ask my wife if I have ever done that!).
Dempsey R.
Posted
Knives are awesome would have gave 5 stars but I could not get my knives in red which was a disappointment
Mark C.
Posted
Fast shipping, good quality knives. Not as sharp as I was expecting. In other words not ultra sharp as advertised.
