Excellent
266 reviews
Imagine Cruising USAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 233 reviews with 5 stars · Clear filters
Denise Jean T.
Posted
Johnathon was extraordinary. Making a reservation was seamless. We’re so excited about our vacation.
Response from Imagine Cruising USA· Aug 13, 2026
We're thrilled to hear that your experience with us was so positive and that making your reservation was seamless. We hope you have an absolutely wonderful vacation!
Barbara
Posted
Harry was absolutely fantastic so kind considerate loved talking with him explained everything he was so wonderful would have loved to take him on our trip!!! Can’t wait for next year 🥰
Response from Imagine Cruising USA· Aug 13, 2026
We are so thrilled to hear about your wonderful experience and how much you enjoyed working with Harry. It's fantastic that everything was explained so well, and we truly appreciate your kind words. We look forward to assisting you again next year!
Gayle
Posted
Ferdinand was delightful to work with to book our airfare for our trip next year. He was patient, had nice follow-through and very good at explaining options to us!
Response from Imagine Cruising USA· Aug 13, 2026
We are so pleased to hear about your positive experience! It's wonderful to know that Ferdinand was patient, provided excellent follow-through, and clearly explained your options for your upcoming trip.
customer
Posted
Fernando was knowledgeable and helpful as well as patient
Response from Imagine Cruising USA· Aug 12, 2026
We are so glad to hear that Ferdinand provided such excellent and patient assistance. We truly appreciate your kind words.
Marvin B.
Posted
Oliver was a great help and I felt like I was talking to a friend. Answered all my questions and helped me make the beat decision for our trip. Looking forward to sailing with your cruise line.
Response from Imagine Cruising USA· Aug 12, 2026
We're so pleased to hear that you had such a positive experience with Oliver and felt supported in making the best decision for your upcoming trip. We're truly looking forward to welcoming you aboard!
Lindsay
Posted
The booking process has been great. The staff is very attentive to our requests and tries to provide the best options for our booking. The communications have been excellent and concerns quickly answered.
Response from Imagine Cruising USA· Aug 12, 2026
Thank you for your wonderful review! We are so pleased to hear about your positive experience with our booking process and the attentiveness of our staff. We are glad that we could provide excellent communication and quickly answer your concerns.
Nancy
Posted
Vincent and Stephen were wonderful. Worked hard to get us the cruise we wanted.
Response from Imagine Cruising USA· Aug 12, 2026
We're so glad that Vincent and Stephen helped you find the perfect cruise! We appreciate your kind words.
Ohio L.
Posted
Since I am a 78 year old, widowed, retired Librarian, my credit card issuers set low limits on my cards. What they don't know -- probably because they never checked -- is the fact that I pay my credit card bills directly out of an $80,000 Money Market account, regularly fed by over $1.5 million in conservative investments. I just spent FOUR HOURS, trying to pay the deposit on my last Bucket list vacation. My Imagine Cruising contact, Zane, was more than patient, and very pleasant throughout the entire farce, which was resolved, finally, with a quick trip to the bank to authorize a wire transfer for the full price of the trip. Thank you very much, Zane, and thank you, Imagine Cruising, for hiring such a nice guy!
Response from Imagine Cruising USA· Aug 12, 2026
We truly appreciate you sharing your experience with us. We're glad to hear that Zane was able to assist you with your booking, despite the challenges you faced with the payment process. We understand that navigating payment limitations can be frustrating, and we're pleased that a resolution was found for your bucket list vacation. We value your feedback and are always looking for ways to improve our customer experience.
