Great
633 reviews
iCliniqHonesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 72 reviews with 4 stars · Clear filters
A N.
Posted
Its good using icliniq
Response from iCliniq· Aug 8, 2024
Dear User, We sincerely appreciate your valuable feedback. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Max R.
Posted
Quick answer but a weaker remedy was recommended to what I was already using, I will try it but I have had the rash three years and it just gets worse. I was hoping for some kind of tablets to take. I really appreciate the help though.
Response from iCliniq· Jun 28, 2024
Thank you for your feedback. We're sorry to hear about the ongoing issue with your rash. We recommend trying the suggested remedy, but if it doesn't improve, please follow up with the same doctor for further options. We are always here to help you. Your health and satisfaction are important to us. Take care.
Abhishek K.
Posted
I regularly use Icliniq and found the platform to be very useful. Though the answers from doctors are often very short. They do reply to your questions but their answers are very basic ones. Sometimes some doctors reply in a somewhat detailed manner but it is rare. Icliniq have actually helped me many times, cleared my doubts and confusion but there are times when I felt cheated and extremely dissatisfied. I always try to write the problem in great depth, but often the answer comes from doctors are very short and basic. This is the one thing they need to work on. And the follow up questions is limited to 1. This should be increased.
Response from iCliniq· May 8, 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and apologize for any dissatisfaction you've experienced with our service. We're delighted to hear that Icliniq has been a valuable resource for you, providing assistance and clarity when needed. Your trust in our platform is incredibly important to us, and we're committed to continuously improving our services to better meet your expectations. Regarding your concerns about the brevity of some doctors' responses, we understand the importance of receiving thorough and detailed information, especially when it comes to healthcare matters. We will certainly take your feedback into consideration and work towards ensuring that our doctors provide more comprehensive explanations in their responses. Additionally, we appreciate your suggestion regarding the limitation on follow-up questions. We understand that sometimes, one question may not suffice to address all concerns, so we've implemented an alternative solution. Introducing our #iCliniq 50 or 100-hour chat option, where you can enjoy unlimited follow-up questions within a 50 to 100-hour timeframe. This enables you to delve deeper into your queries and ensures comprehensive assistance throughout your healthcare journey. We hope this enhancement further enhances your experience with us. Your feedback is invaluable to us as we strive to enhance the quality of our services and provide the best possible experience for all our users. If you have any further suggestions or concerns, please don't hesitate to reach out to us at [email protected]. We're here to listen and ensure that your experience with Icliniq exceeds your expectations. Thank you once again for your feedback and for being a valued member of the Icliniq.
customer
Posted
The only think I didn't like that system forces you to pay for medical help.
Response from iCliniq· Apr 10, 2024
Dear User, Thank you for reaching out to us. We are really sorry for the way you feel. We provide the first query free for all our new registered users, and the following are paid because we will have to compensate the doctors for their time as well. All your health concerns are addressed by trained medical doctors. Each one being an expert in their own field. We will have to compensate the doctors for their time as well. We have multiple products with different pricing plans. Please check the site or contact the support team to find which plan is the right fit for you. We will make sure you, provide a cost-effective solution.
Vibhu
Posted
good advice from healthcare professionals.
Response from iCliniq· Apr 10, 2024
Thanks for your wonderful feedback and support. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
customer
Posted
really good and fast service, nice doctors and good advice with prescriptions too!!! i loved my experience and thank you icliniq
Response from iCliniq· Jan 22, 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
customer
Posted
I enjoyed my doctor replies. Customer service took a few requests to get my question to the proper doctor but once they did I was satisfied as usual!
Response from iCliniq· Jan 18, 2024
Thank you for your positive feedback! We're happy to hear that you liked our service and that we could help you. Your support encourages us to keep doing our best for users like you. Thanks again for your kind words!
customer
Posted
Quick reply, clear... may be it could be a bit more detailed but overall I'm satisfied with the answer.
Response from iCliniq· Jan 17, 2024
Thank you for your feedback. We're glad to hear that you found our service helpful and that we were able to provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
