Great
556 reviews
HottperfumeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HottPerfume is a U.S.-based online perfume store offering brand-name fragrances at discounted prices. Orders are placed on hottperfume.com and ship with tracking, secure checkout, and customer support for order questions, returns, or delivery issues.KEY TAKEAWAYS — HottPerfumeAUTHENTICITY — We sell authentic brand-name fragrances. No imitations.PRICING — Discounted pricing on popular designer scents. Product pages show the exact name and size.SHIPPING — Orders ship with tracking. Typical shipping is within about a week (carrier delays can happen).PACKAGING — Bottles are packed to reduce damage in transit. If anything arrives damaged, contact us so we can help.SUPPORT — For delivery questions, returns, or item concerns, email [email protected] and we respond promptly.RETURNS — Returns are handled under our posted policy on hottperfume.com. If you’re unsure, email us before ordering.TRANSPARENCY — This profile is here so customers can review real experiences (positive and negative). We use feedback to improve.What reviews are for: This Trustpilot page collects customer experiences—positive and negative—so shoppers can make an informed decision before buying.
Hottperfume (hottperfume.com) has 556 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 114 reviews with 1 star · Clear filters
Ogogo N.
Posted
This is a 'No Go' website. EVERYTHING IS A MIXTURE OF ALCOHOL AND BABY POWDER. DO NOT BUY, ALL ITEMS ARE FAKE, LOOK CLOSELY THE VERY CHEAP ONES ARE NEVER AVAILABLE, THAT IS TO ATTRACT YOU. IF YOU HAVE MONEY TO WASTE PLEASE BUY HOT WINGS FOR YOUR ENEMIES. I LOOKED FOR A WORSE RATING THAN ONE STAR THERE IS NONE.
S.B.
Posted
Fake product
Ernie G.
Posted
Ordered 4oz creed and smell was just Alcohol
Jeisson A R.
Posted
Dont buy from this fake @ss company. I ordered a cologne polo sport to be exact not only did it take 3 weeks for me to get it but when i got it it was a fake. I can tell it was fake because i been using this cologne for many years and it didnt smell not even close to the real cologne. DONT BUY FROM THIS COMPANY UNLESS YOU WANNA WASTE YOUR MONEY AND GET FAKE COLOGNE.
sheri M.
Posted
Rip off company! They must be submitting their own reviews. The perfume i received had most likely been stored incorrectly or too long and it was unusable. I had a terrible time contacting, no phone # found but I persisted and finally got an email that someone replied to. I reported them to the BBB and let them know. After I notified them several times they said to send it back (at my cost) and they would refund me. A few weeks later it was returned marked "return to sender" and of course no refund. Now I cannot even contact them. Just reporting this so that others don't lose their money with this company. Beware: Don't buy from companies that you can't call ahead of time to make sure they're legit.
Cygnet N.
Posted
I ordered two bottles of Escada Moon Sparkle, and they sent one fake bottle. They couldn't even send me two fake bottles. The bottle was different and it smelled like cheap cocktail drinks. They never refunded my money even after I UPS the fake product back to them. Horrible communication. It was over $135.00 including the shipping that I loss out on. It serves me right to trust a company called HOTTPERFUME.COM- with two "T"s.
Sheri Hoiland M.
Posted
Bad product. No customer service. The perfume I ordered had either been stored in too hot a room or was simply very old. In any case it did not smell at all like the Light Blue by Doce & Gabanna I have been wearing for years. They do not list a phone number and the place on their website that says "email us" does not respond when you click on it. So there is no way to contact them for return or replacement. Do not buy from this company.
Riad E.
Posted
I ordered perfume at hottperfume.com on June 7, 2018 with expedited shipping and received an order confirmation email. As I did not receive the order by the expected delivery date, on June 13 I inquired about the status of the order, to which I got an auto-response: "Hi, we will be on vacation until Friday June 15th at which time we will respond to your questions or concerns." On June 17, 2018 I inquired about the status again and on June 20 received a response: "I apologize for the delay and your order will arrive within a week via usps." I responded that the whole point of paying for expedited shipping was to get the order by certain date and as the perfume was intended as a gift to be presented on a particular date, I do not need it "within a week" past June 17 - it is too late, and requested to cancel the order. I did not receive any response to this email, and the next one that I sent on June 25.
