Dalibor
Posted
Help desk
Customer support, Help Desk is awesome. Fast responses to emails with detailed informations.

Great
768 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Us: As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries.Key Benefits: Data Encrytion Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots.Online Anonymity and Hidden IP Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address.Access to Online Content Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.45-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.
Hotspot Shield (hotspotshield.com) has 768 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 606 reviews with 5 stars · Clear filters
Dalibor
Posted
Customer support, Help Desk is awesome. Fast responses to emails with detailed informations.
Auldrick
Posted
I've been using the premium version for over 3 years. The VPN connection is fast and efficient, multiple locations to choose from, although most times I just use the auto feature. Works great for browsing, gaming and calling (including video calling), even with multiple devices connected. I contacted customer service for an issue today over their live chat and the wait was short for a live agent, then the issue was resolved within minutes. I'm very happy with the service.
Kerry B.
Posted
Very Happy Very Happy
Sina M.
Posted
Very quick response from the support team with much attention to and understanding of the situation.
Novendra K.
Posted
Extremely fast support, good VPN
Luka M.
Posted
They got back to me right away and sorted my issue
Hermit
Posted
I lost my connection before moving last July. Eight months later I tried to reset my connection but did not have the old email address to reset my password. The Hotspot team patiently guided me through a complete reset without any issues, even by dealing with different people. They were knowledgeable about my situation and solved the issue. Happy life time subscriber.
ANDRES
Posted
Very good assistance