STEPHEN T.
Posted
Very cordial and professional
Very cordial and professional. Assisted me with access to the portal.

Excellent
572 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 558 reviews with 5 stars · Clear filters
STEPHEN T.
Posted
Very cordial and professional. Assisted me with access to the portal.
Ljerka K.
Posted
It was a true pleasure working with Jessika Soto. She is a wealth of knowledge in the area of her expertise, and I was very impressed by her professionalism.
AR
Posted
Jessika helped facilitate the transfer of my accounts to Horizon, and she took care of all the talking. It was so easy and nice to let her do what she does everyday efficiently. I already feel like I'm in good hands. Thank you!
Response from Horizon Trust· Jul 7, 2022
It was great to hear that you enjoyed your experience with Jessika. We really appreciate your detailed review and the fact that you had a pleasant experience so far.
Jessica J.
Posted
Jessika was very patient and informative throughout the entire process. She waited on the phone with me and helped solution the issue we were having. 10/10!
Marion C.
Posted
Chy and Skylar were both very helpful, patient and courteous in dealing with this old man access the user portal and I appreciate the professional manner in which they demonstrated their concern, making me feel like a valued customer.
Ruston E.
Posted
Mercie Davis was extremely helpful in setting up my new account at Horizon Trust. Her demeanor was very friendly and pleasant, and she proved very knowledgeable of the appropriate requirements. Mercie conducted herself professionally at all times, and her support was greatly appreciated.
Stacey
Posted
Informative, helpful, and efficient.
Response from Horizon Trust· Jul 7, 2022
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Philip B.
Posted
The staff is very available and helpful. The website could be a little more user friendly