Hone HealthReviews of honehealth.com

Dr. Did great on call but the actual response from Hone Health to my questions, have gone unanswered.

Web site is very difficult to work with. Still trying g to get things ordered.

I felt that the doctor could have been a bit friendlier. The interaction felt flat and when I asked questions, the responses felt snappy. I get that it was 7:45am in the morning, but it left a not stellar impression of the company. I’ll try out the treatment and see if I want to continue treatment.

When I originally signed up, I used your site and your link to schedule my lab and when I took a day off work to go get my lab done they had no idea who I was or what I was talking about When I filled out my medical questionnaire, I got 3/4 of the way through it then it disappeared. I was not able to access it or find it partially filled out. I had to start over then. When I tried to add my identification the system was glitchy and the window wouldn’t open all the way on my phone and allow me to photograph my ID. It took several minutes to figure it out turning the phone different directions to make it work. The best part was the doctor. He seemed amazing no problem with him at all. And your customer services week and difficult to access seems like you need to work on your technology a lot all of it, but your personnel seems just fine. Also not very impressed with your turnaround times for medication shipping.

Everything was easy to handle from signup to the home test. The Dr was very informative and had plenty of options i could choose from. This dr was absolutely 💯 more helpful than my actual dr when it came to correcting my low t levels. Unfortunately I'm only giving 3 stars because it is 130 a month and I can not afford it.

After reviewing my blood panels, some things were very evident. I knew exactly was was wrong and what needed to be done, I was mostly curious if the panels had anything else to see; thankfully not. However, the elderly doctor seemed to have a lot of experience, but communication could improve. Saying things like " Do you want to live?", "You seem like a smart guy, fix yourself", "[in reference to medication] Will it help you? I don't know. Will you need to medicate for the rest of your life? I don't know.". I get it. Tough love. I wasn't offended or offput; I completely understand where he was coming from. I just didn't feel comfortable sharing how I felt and he was constantly shaking his head, seemingly in disapproval. Although the doctor admitted he didn't want to lecture me, it happened anyway. Public school flashbacks. I'm not sure I'll continue using this service.

The wording for their original offer, for which I paid 45 dollars for, included "tailored prescriptions" showing them included and "$0" My visit with the Dr was excellent. The followup with texting from Customer Care was also respectful and responsive. However, their initial offer was terribly worded, simple, and difficult to understand what you are actually getting. They have since changed the website and the wording, however, not before I had already paid for the initial offer My honest review: Misleading, however a reasonable option for HRT. When comparing to local options, pricey. My insurance covers me for this...mostly hone health wants 350 dollars including testing and doesn't accept insurance. The only person this suits? Men or women without insurance. Seek your PCP, and get a second opinion and pricing. Edit: 3/5/2025 I was contacted by Hone. Very respectful and considerate email exchange. They took my feedback. Noting this, I believe any reasonable company needs to review how they do things, be better, and move forward. I still believe Hone is a decent company, and a good option.

The review was fantastic but the retesting order hasn’t gone out!!! I made the appointment and went to the local lab and wasted the morning be cause there was no retesting order on file!! I contacted support and still haven’t heard anything despite numerous attempts to get the simple medical order sent to the lab