Hone HealthReviews of honehealth.com

You advertise much weight loss because of your product alone. This is false advertising. I’ve been using your testosterone supplements for over a year and haven’t lost a single pound.

Kit took a long time to arrive (I actually had to contact them which I think sparked the shipment). After it finally arrived I was contacted every couple of days asking to complete the test and offering incentives to do so, was annoying. I completed the test exactly as instructed and a week after shipping back I get a message that I did not complete it correctly as I didn’t write my information down on the test (which I have a picture of). Hone seems to spend more on marketing than process. Not sure if they are trying to sell multiple kits or just bad process and materials but red flags had me stop the process and go to a real clinic. Wasted 4 weeks on this. Update: response received from Hone. They obviously did not read my review as I clearly stated I completed the required information correctly. They blame me by saying “easy mistake to make”… They left an email to respond to, so I did but it’s an invalid email address. Watch out for this company…..

At first everything was fine. They communicated with me all the way until I mailed my blood sample back to them. They kept sending me a series of emails one saying they needed more information from me so they could process my results and one that said they could not find or track my sample. This went on for about 3 weeks and even though I emailed several times all I ever got was an automated reply that said they received my messaged like 3 days after I sent my concerns and complaints but never once received a real message explaining why there was so much confusion and miscommunication. After nearly 6 weeks with no real answers they process my results out of nowhere and have me set up an appointment. They send me an automated message days later canceling my appointment and not giving me any viable options for over a month out. Like I'll be half dead by the time somebody gets their act together and gets me sorted out. This was a waste of my money and such a dreadful experience I dont think I will ever try to use another trt company again. If my personal care provider was this ignorant and nonchalant about my health I would have them replaced immediately and reported to their superior. You dont make continuous simple mistakes for weeks on end if you are a competent medical provider. UPDATE: I would like to follow up that Hone did eventually reach out to me with accommodations and tried to clear things up but with the previous miscommunication I wasnt comfortable continuing service with Hone. I wilk say that after it was all said and done they gave me all my money back. I dont like that this is how it ended up but I can say they didnt just take my money and run and that shows at least they care enough to end things on a positive note. Water under the bridge at this point and perhaps my situation was just a small number of hiccups and you might have a far better experience than I had. Best of luck to everyone involved.

This company was recommended by family. After some research I decided to give it a shot. The blood test process is simple but a little clunky. There was No registration code to scan for the sample so when it arrived at the lab they were unable to process it. Ultimately I was prescribed Clomid and Anastrozal, which I’ve only had one cycle of this far. Since Hone uses an online pharmacy you have little to no control over refills. So far it does not fill the prescriptions in time leading to you running out. Overall the treatment is amazing, I saw result from the medication and significant overall improvement. However, when ordered to not miss a dose of medication; it’s very hard when they fail to fulfill the prescriptions in time causing significant relapse and negative effect. Customer service has been poor or spotty at best. I’m paying $120 a month for analysis plus about $80 a month for the prescriptions which I’ve now run out of and have to relapse waiting for. Honest review: look elsewhere for TRT support. Hone leaves you wanting for customer service after the Dr. appointment (which I must say was amazing, caring and clear). Prescriptions you pay for but don’t show up when you need them.

Don't waste your time. I've never had such a bad experience with a digital company. The kit was great and easy to use, but everything quickly went downhill after it was shipped. My original account went missing, The new account wasn't linked to anything. It was nearly a three-week wait for the virtual doctors meeting once my account was cleared up. And despite joining the virtual meeting early with a good connection, doctor YW never admitted me ("awaiting meeting organizer to admit you") and Hone Health charged me $50 eight minutes after the 30-minute meeting was supposed to start. I reached out to customer service with proof of my meeting entrance time and connection and requested the money to be returned. They responded by automatically scheduling another doctor's consultation on a random date and time. I had to cancel this and followed up again to ensure my request was understood. It was simply ignored. There is no way to remove your credit card info from your account or delete it, and now this company has my blood/DNA/health records. I honestly feel scammed and shameful.| Updated from 1 to 2 Stars: I requested to have my account and associated health data deleted with a request for them to confirm receipt and let me know the data has been deleted. I also attached the original email thread to the request for a reference to explain why. They have not responded to any threads yet, but I do see both the original $45 payment and the $50 payment being refunded to my bank. Had I not checked, I wouldn't have known. Had I not also made an attempt to sign into my Hone account, I wouldn't have known they deleted/deactivated it as well. I still have no response or explanation regarding my health data and if it has been deleted. The account deactivation alone doesn't confirm this. They are, however, putting effort into challenging this review. I expect to see a response here faster than by direct email. Looking forward to hearing back from them in any capacity. The refund is very much appreciated, but the time I've wasted, and the literal blood I've shed, can't be returned.

If you are afraid to go to regular doctors, these guys will get you set up. At 10x the price for your meds. The $120 a month fee is more than copay at real Urologist. They confuse consumers complaining cost of in office injection to cost of their at home self administered. A 10 week prescription ( one 10 ml bottle) is $28 from REAL pharmacy. Hone charges $24 for single dose ( 1 ml) with the $120 monthly subscription there is no need to price gouge. GO TO REAL DOCTOR !!! This place not a scam but definitely a HUSTLE !!!

Updated Review: Not only did it take forever to get an appointment because none were available, but I was ghosted by Hone for almost two weeks. I posted this update earlier, and after it posted I magically got an appointment. At first I was fine with it, but then I read other customer service reviews, and all of the negative ones lined up with mine. I also read a few reviews about peoples cards being charge after cancelling. I'd rather not deal with that headache, especially having a taste of what their initial customer service is verses their regular customer service. It's not a hard pass, but when dealing with internet entities, I believe customer service is key to a successful business. Hone's CS is lacking in that department. Too bad, I would have liked to review their product. HAHAHA!!!!! Almost three years later, I just got a reply about my review. Jesus.

First the initial test kit and directions was good. However getting an appointment was not easy. I had to write support who made me the appointment since none were available on line after they told me to make my appointment. Dr was cool and answered my questions and suggested a coarse of tx. I was told that they would send me (via email) lab slip in 24hrs. 96hrs later and 3 emails I have still not seen the lab slip. The cost for membership and meds had to be paid upfront, which includes the lab slip which meds cannot be sent without it. So $220.00 later I have nothing and no response. This company needs to do better customer service support. To say i am not happy is an understatement!