HomesupplyReviews of homesupply.com

I would give them 0 stars if I could! TERRIBLE customer service!! They charge a $30 “super heavy shipping fee” which is more than the actual item. They charged me for an Lysol spray that’s been on back order and when I called today the rep said she’d put me on a “ship now” list. Why charge for an item you don’t even have in stock?

A SCAM! Stay away! Kept getting billed, NEVER received a product. Nobody answers in customer service, and you CANNOT cancel on the website. STAY AWAY. I had to block them from charging with the credit card services.

I ordered Lysol spray and when it came it had spilled out of the bag. I emailed and called soo many times with no luck someone by the name of Valerie had finally responded back to me weeks or days later. She asked me to provide pictures for a refund which I did and she did not reply I called and the representative was of no help. I wouldn’t order from here anymore it’s a complete joke extremely poor customer service.

Like everyone else, I ordered products and never recieved. I contacted over and over with no response, so I disputed the transaction with my bank as items paid but never recieved. I also reported them to the Federal Trade Comission. They seem to have a history of charging you, but not being able to ever fulfill the order. Stay away and find a truly legitimate company. This is not one of them.

I bought about $70 dollars worth of items in mid August, and received probably about $40 within a week-items like dish soap, some soap, so not hard to find items. I had signed up for a subscription, because they had clorox! That would be good to have once a month. Having emailed and called multiple times and received no answer, I cancelled the card I'd paid for subscriptions with, so the next payment didn't go through. However, I then received an email saying it had been paid. I have checked the card I gave them, and all my other cards, and there were no payments to Home Supply. I emailed them and said I wouldn't return any items I received from this payment, and got an email back saying it had been cancelled. However, I still received a clorox a week later. I am taking this in lieu of the one I should have received in August. I think it's not a scam, but just understaffed and not updating the website properly with the availability. However, that doesn't stop the fact that once you've paid, you almost certainly won't get your money back and as there is no option to cancel your subscription through the website, will have to cancel your card to stop being charged. AVOID.

I ordered 3 bottles of Clorox disinfectant spray on August 11th. Due to the pandemic, they let me know that everything was back ordered, which I understand. It is now September 29th, and I have only received one bottle of the spray, with no update on my order at all. I reached out to the company via email and phone and no one has responded to me and I STILL haven’t received the rest of my order. I am now disputing the charge with my bank, and they assured me I would be refunded. This company is absolutely horrible.

I’ve ordered products...nothing but an empty box arrived. Have not received my reimbursement! They take your money and don’t deliver! They do not answer emails!!!! Bottom line...they steal!!!

DO NOT buy from this supplier! You will not receive your product or see your money! Total rip off/scam