Homesnap Reviews | Read Customer Reviews of homesnap.com

Homesnap Reviews | Read Customer Reviews of homesnap.com

Homesnap reviews

Showing 260 reviews with 5 stars · Clear filters

Eulice B.
Posted Dec 9, 2020
exelent
simple nice and easy
Response from Homesnap· Jan 6, 2021
Excellent! Thank you for taking the time to leave review!
Report
Miranda J.
Posted Dec 7, 2020
Very helpful and got my issue resolved…
Very helpful and got my issue resolved quickly
Response from Homesnap· Jan 6, 2021
Great to hear, Miranda! Thanks so much for the review!
Report
Marty H.
Posted Dec 6, 2020
Fast response and issue resolved quickly!
I had a technical issue and it was resolved very quickly by Anibel and she communicated this to me right away. I appreciate the exceptional customer service!
Response from Homesnap· Jan 6, 2021
Awesome to hear! So glad that we could help you resolve your issue, Marty!
Report
Harry R.
Posted Nov 22, 2020
Called on a Friday night after typical…
Called on a Friday night after typical working hours due to an inability to log in as an agent and a very friendly tech support person was able to resolve my issue within a few minutes.
Response from Homesnap· Dec 4, 2020
Incredible! Thanks for sharing your experience, Harry!
Report
Amity A.
Posted Nov 18, 2020
Homesnap has been great for me
Homesnap has been great for me. The customer service department always responds quickly and has the answers I need.
Response from Homesnap· Nov 20, 2020
Thank you so much for the feedback, Amity! We are so glad that our support team has been able to successfully assist you and that you are enjoying our app.
Report
Easily Q.
Posted Nov 11, 2020
Homesnap customer service is amazing
Homesnap customer service is amazing. They feel like family and help in a very personable way. Emily even calls me in response to my support emails to make sure that I am fully taken care of. She's amazing. I'm super happy with this service!
Response from Homesnap· Nov 20, 2020
That is incredible to hear! Thank you so much for sharing your experience with us!
Report
Jacqueline P.
Posted Nov 10, 2020
Being new to the business
Being new to the business, I've needed a bit of hand-holding. Kevin has been more than great at doing just that. Very patient, informative, and helpful! Thank you.
Response from Homesnap· Nov 10, 2020
We are so glad to hear that you had a great experience with Kevin and our app! Thanks for taking the time to leave a review!
Report
sue
Posted Nov 9, 2020
Immediate feedback
Immediate feedback, very professional. Thank you!
Response from Homesnap· Nov 9, 2020
Glad to hear it! Thanks for taking the time to leave a review!
Report