Home Living StyleReviews of homelivingstyle.com

I ordered 2 lamps and discovered that one of them was slightly defective, the post of the lamp was crooked. Customer service asked that I submit a written claim with pictures to show the defect. I did so by email. I was worried that they wouldn't agree that the defect was serious enough to warrant replacement, but with no further questions and no cost to me, they sent me out a new lamp that I received within 6 days of my initial claim, and sent Fed Ex to pick up the return package at my home. I love my lamps and they are perfect!

Flawless experience! I was well taken care of and given much care and patience to make sure my bathroom vanity made its way to my house without a single flaw

We had ordered a bathroom vanity that took a while to come in. I called Customer Service and Danielle was wonderful. She kept in touch with me as to when the order would be in the warehouse and then when it would be shipping to me. It was very calming to know that someone cared to keep the client informed and not cancel the order. When the vanity arrived and we opened the box, it was well worth the wait!! The picture online doesn't do it justice. I am so glad that we used Home Living Style and when we are done with the this bathroom, I will be using Home Living Style for my next room. You can't beat their service!

This bathroom vanity setup included everything I needed. I was pleased to see it was made of good quality hardwoods and plywood. I had a slight issue with one of the faucets but customer stepped up and sent me the replacement part. Totally transformed our bathroom for a reasonable price.

A highly-motivated Customer Service Rep at Home Living Style coordinated seamlessly with the Shipping Department to provide an overnight solution to a time-critical issue, not of their making. Although not a life-and-death situation, several people in the supply chain pulled together to deliver a quality product in a near-impossible time frame, thus circumventing a costly, multi-month delay in our commercial endeavor. Our clients are extremely happy, and so are we. The products were high-quality, as advertised, and they arrived looking as good as -- if not better than -- what was portrayed on the website. We also found that the Online Chat tool significantly enhanced our shopping experience throughout the entire process. A Customer Service Rep responded to product and shipping status inquires promptly, usually "real time" ... almost like having a Personal Shopping Assistant, without having to endure the frustrating hassle of wading through endless automated menus in a telephone transaction. Having used Home Living Style to successfully fulfill our commercial bathroom renovation needs (with high-quality vanities, faucets and such), we certify them "plumbed for Customer Care". LDD/Property Manager/Hampton, VA

In the midst of a remodel I for some reason didn't anticipate the construct that nobody in the United States would want to sell me a vanity for the bathroom. I assumed these were normal everyday purchases and would be easy to get hold of, how wrong I was! Having found the exact piece we wanted I contacted several sellers who all told me it was on back order until next month. The wonderful Danielle at HLS was the only one who offered to help me locate another that would work. She stayed until the evening to dig out every single piece that fitted my requirements that was in stock, and constantly checked her email to answer my frequent questions about them. That night we found a vanity that worked perfectly, I ordered it and Danielle hounded it through the system all the way to the warehouse and it was delivered less than 72 hours later. Absolutely incredible service. I'll be recommending HLS to everyone I know.

I have purchased a wine cabinet and curio cabinet for my home from home living style and after two years both the cabinets are still looking like new cabinets. Everyone who visit at my home, they can't stop themselves to appreciate the manufacturer.

the problems with this clock started in April when I was told it was on back order at the factory. customer service advised me immediately and I chose to wait till September for delivery. after I received the clock, it ran for a few weeks, and then stopped. this kept happening with the run time growing ever shorter. when I finally contacted homestyleliving, I was already past their warranty period, but dan in customer service none-the-less immediately got me an rma and prepaid shipping label to return the clock to the manufacturer. he followed up until the clock was returned to me. unfortunately, it ran for sixteen hours and then stopped again. Dan worked with the factory, quickly got me another prepaid shipping label, and as soon as he confirmed the factory had received the clock back, processed a full refund. despite my disappointment over the clock, the high level of service and fast response from homestyleliving kept a irritating situation from devolving into a horrific one. I highly recommend this company.