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178 reviews
hollandbulbfarms.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Holland Bulb Farms is a family-owned, online supplier of flower bulbs, dormant bare root perennials, seeds, garden accessories and plant starts. We pride ourselves in providing high quality products, superior customer service and fast delivery with every order. We stay true to each plant variety, offering over 400+ selections each season. Our team of customer service representatives and garden experts work hard to ensure complete satisfaction by offering a 100% grow guarantee.
hollandbulbfarms.com (hollandbulbfarms.com) has 178 customer reviews on Rated Honest, with an average rating of 1.9 out of 5.
Showing 128 reviews with 1 star · Clear filters
Jillian B.
Posted
Horrible experience. They sent me the wrong product. When the tulip came up in the wrong color from what I ordered and I sent a picture and they sent me down a wild goose chase with a store credit that I couldn’t get to work. They never answered the phone. DO NOT BUY. There are may way better companies.
Art
Posted
This is the worst bulb/plant supplier. Customer service is "no service" and I have been waiting over a month for my order.
Amanda G.
Posted
Majority of my tulip bulbs came moldy and I opened the package the minute it got delivered.
Tony T.
Posted
I have repeatedly received advertisement in my Facebook feed offering 85% off a particular bulb (pictured). When clicking through to order the bulb is only 50% off (bogo). Contacting the company they refuse to honor the advertised price. I've requested my complaint be escelated to a corporate decision maker with response being C/S doesn't have the ability to connect me with corporate. I asked for C/S to email a corporate director my complaint and copy me, that has not happened. I received the 85%off add at least 5 times on FB and have screen shot it twice. Short of BBB helping resolve this false advertising I will file a complaint with the Texas Attorney General office. Holland Bulb Farm has subsequently changed the FB add. I want to order 20 of the particular bulb (Children's Festival Day Lily) at 85%off roughly $2.37 each. 60 to 80% discounts are not unusual offers for HBF, I have purchased at those discounts several times in the past.
Nalini G.
Posted
Ordered 3 Amaryllis bulbs for friends and myself. All took forever to bloom and then produced puny blooms that lasted a few days. Extremely disappointed and embarrassed.
Mrs C.
Posted
Worst company I’ve dealt with, extremely poor customer service. Should be out of business
Nancy T.
Posted
I ordered a bulb pot containing 3 bulbs. The pic of the item I ordered showing them all blooming and I assumed that is what would happen. The white one bloomed and was dead but the time the red one is blooming and the 3rd isn't blooming yet. Total misrepresentation. They said to mail photos which I did. They refused to credit my account even though I send pics twice proving my point. This company deserves to go out of business!!! DON'T BUY FROM THEM--TERRIBLE CUSTOMER SERVICE AND PRODUCTS ARE MISREPRESENTED.
Rebecca R.
Posted
The order was incomplete, I was give incorrect information when I called to correct the order. I was only sent one replacement bulb which is clearly dead. I will never use this company again
