Hismith Official StoreReviews of hismith.com

Customer service was excellent. Can’t wait to purchase more attachments.

Incredible customer service! An easy chat link on the bottom right took me to a representative instantly who was more than helpful. Sincere thanks to hismith and their great staff! Highly recommend!

Very powerful and quiet. Quality heavy duty build. Have bought other machines in the $100 - $130 price range before and wound up throwing them out. This Hismith Premium Sex Machine is the one to get (the plate edition or the ones with the legs). The KlicLok attachments work great - you will likely need an extension and a spring attachment (both an additional $30) but well worth it for something that actually is a quality build that works.

I am impressed at how solid this machine is. I have to admit, I was hesitant at the price tag, but after receiving it I can tell the quality of the machine is top notch. Less expensive machines from other manufacturers are made mostly from plastic, and plastic wears out quickly. After hearing from a friend that a plastic machine he purchased from another manufacturer broke within six months, I knew I didn’t want to have to replace a poorly made one. This product is made from heavy duty materials and appears to be very well made. Most everything is made from metal, which should be less likely to break down the road. I am very appreciative of the customer service that I received from Edwin. As this was the first time I have purchased a product like this, I had a couple of questions. Edwin was able to answer them in a timely manner. Thank you!

Great service by Jess on chat. Very knowledgeable of product specifics and order process and placement. Jess was very patient with me taking time completing the order and answering all my questions and making adjustments to order. I haven’t received this excellent of service from any other businesses in a long time. Well done!

APP remote speed controller worked!!!!

Incredible customer service, fixed my problem right away!

So I’m not sure about others experiences with ordering from Hismith but I found their support very well. They where upfront and honest about being based in China, about risks to shipping due to the pandemic but believed there wouldn’t be delays and confirmed everything was in stock for me. Especially Jess but Edwin as well where helpful. I much preferred ordering from Hismith directly rather then through Amazon. I definitely recommend it. ....as for my purchase, it was definitely worth the investment. Take that as you will.