Average
625 reviews
heyabby.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Harvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 395 reviews with 5 stars · Clear filters
Vonn W.
Posted
Jake was very helpful in providing a solution to my problem.
Response from heyabby.com· Nov 15, 2023
Thank you for recognizing Jake! He's one of the best on our team. And thank you for being a proud owner of Hey abby grow box. Happy growing!
Mary’s B.
Posted
So far it’s been a very enjoyable experience. Very easy with instructions. At the 6 week point and all is well . She’s growing like a weed 😎
Response from heyabby.com· Nov 11, 2023
Thank you for the great feedback! And thank you for being a proud owner of Hey abby grow box. We love to hear how the grow boxes are being used and that they're standing the test of time. We're happy that you find it enjoyable. Happy growing!
J B.
Posted
Very quick response, professional, pleasant.
Response from heyabby.com· Nov 11, 2023
Thank you for the great feedback! And thank you for being a proud owner of Hey abby grow box. We're happy that you enjoy the service. Happy growing!
Jason T.
Posted
Hey Abby has the best customer service I seen in a long time. It's hard to find a company with this type of response time and kindness. They made my dumb questions asked feel smart. Cant wait to get home and plug it in and get started. Keep up the great work!!!!
Response from heyabby.com· Nov 11, 2023
Thank you for the great feedback! We're very proud of our wonderful team of great people and getting customers what they need when they need it. Thank you for being a proud owner of Hey abby grow box. Happy growing!
Kenneth
Posted
My overall experience was pretty great. I debated for awhile on if the Hey Abby would be the right fit for me. After having some less than stellar yields with my home setup (spending more money than what a Hey Abby cost), I've decided to give it a try. Although I'm only starting my first grow in the box, I can tell that I made the right decision. The box was completely plug and play besides installing the carbon filters, which took about 45 seconds. Then i just downloaded the app and followed their instructional videos. Any question I have are answered in a timely manner through the chat option on their website. If its something I want to know fast then there is a whole community on discord giving out tips, tricks, and just overall experiences with the Abby. Makes it very easy for first time box growers to skip a couple of dumb mistakes. Its also a community that the owners are actively engaging with and keeping informed and updated on new models and app technology, while also holding events. I've been a member for a month and have already won a free hoodie through a Halloween give away. As far as the company and the product, they are exactly what they claim to be. I cant speak for results just yet but barring any user error, I have a feeling this might be exactly what I've been looking for in a grow box.
Response from heyabby.com· Nov 11, 2023
Thank you for the great feedback! We're so happy that you enjoy the grow box and the service, as well as the growers community where thousands of growers share their needs, progress and harvests. We're so blessed to have the greatest support from our growers, it's the motivation to keep us going. Having faith in the power of the community and establishing our presence within it have proven to be the best thing we've ever done. Growing is a wonderful and rewarding experience. Thank you for being a proud owner of Hey abby grow box. Happy growing!
Jason Morrison J.
Posted
The build quality is excellent! Love it!!!
Response from heyabby.com· Oct 31, 2023
Thank you for the great feedback! We love that you appreciate the the build quality and the easy transaction. Thanks for your very kind review. Happy growing!
AUM
Posted
I was sad when my shipment arrived a bit damaged and concerned about how it will function, This company provided a solution that ended up working out and preventing me from doing a full refund, that says a lot as I am VERY PICKY when it comes to new things I purchase. With that being said this support team worked with me and was able to provide an awesome experience overall, thank you for that.
Response from heyabby.com· Oct 26, 2023
Thank you for the great feedback! We're here to help and we're so happy that you're satisfied with the solution provided by our support team. And thank you for being patient and working with us during shipping claim. Happy growing!
Martin L.
Posted
To provide a good review you have to have a story in my opinion . I met Bruno from hey Abby back on 9/14/2023 that was assigned to my case , on an order # 6650 regarding a hey Abby grow box “OG” addition. This was my seventh Hey abby box it was damaged in transition to my residency during shipping. UPS had damaged the product so bad the top was separated from the core base triggered, having to send the box back to hey abby, this, of course, was upsetting and discouraging this took about three weeks to resolve during that time I ended up making a friend in the business. Bruno has answered all my questions, as well as put my discomfort to ease over the last five weeks. I wanted to send kudos, and a review that reflected the outstanding customer service he’s presented to me, this was a difficult and upsetting transaction when you’ve been waiting for so many weeks to receive the product only to find out that it is damaged beyond usage. I wanted to say great job and keep up the good work. I’ve really appreciated you and I hope this message proves my appreciation , thank you
Response from heyabby.com· Oct 26, 2023
Thank you for this amazing review! Bruno is one of our amazing Customer Service team members who always goes above and beyond to ensure each customer receives excellent service. Thanks for acknowledging Bruno! And thank you for being a loyal customer and a proud owner of Hey abby grow boxes. Happy growing!
