Wyatt M.
Posted
Exceptional
They were very responsive, and precise with their actions to solve the problem. Well done.

Average
476 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hemper Box is the premium monthly subscription box for smoking essentials. Limited edition smoking accessories and celebrity curated lifestyle brand. $39.99 for $100+ Value
Hemper (hemper.co) has 476 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
Showing 241 reviews with 5 stars · Clear filters
Wyatt M.
Posted
They were very responsive, and precise with their actions to solve the problem. Well done.
Liam B.
Posted
Dallas provided top tier customer service!
Geri S.
Posted
Dallas was very understanding and helpful. He resolved my issue quickly.
Chloe
Posted
Customer support is out of this world!!! Great deals on glasswear and accessories and reasonably priced international shipping. I'll not shop anywhere else from now on!!
Jen V.
Posted
My package has been delayed for quite some time now. I reached out to customer service and Dallas was quick to help out. Package still hasn’t gotten to me but I look forward to it getting here.
Tamatha R L.
Posted
Because I did not have to even ask for any replacement. It was offered to begin with, which made it so easy and comfortable.
Audumn
Posted
I had an issue with my rewards points. I emailed the customer service about it, and received an answer the next day! Not only had the issue been resolved, I was given a few extra points which I greatly appreciated!
Gavin D.
Posted
I love Hemper I have been a hemper fan since my first box, and my latest order ws no exception. My name ended up wrong on the label, but the team was able to help me get that fixed.