HearstReviews of hearst.com

Hearst via Motor Trend magazine bombs me with email though I’ve cancel all subscriptions. I have unsubscribed/sent to spam 50 times yet somehow the emails come through! I see Hearst has a 1.5 rating So I don’t expect any help and am simply piling on because it seems they deserve it.

I will never, ever use this company because they hired a man named Dante Bastian who celebrated the death of two National Guardsmen/women. 😡😡😡

They should get no stars but they made me put one. These people are not only crooks but they employ anti-Americans who are celebrating the death of our national guard online! So if you wanna be ripped off by anti-American creeps use this company

Update: I'm changing my review from 2 stars to 1 star. They never sent the clings we paid for and refused to respond to our emails. TLDR: They will try and nickle and dime you for everything, and will try and sneak a recurring charge into your invoice. ---------------------------------------------- We recently were voted Best Gym in Austin through Hearst Media's Community Choice Awards. During the voting you can pay to have Hearst promote you on the voting website with packages ranging in the thousands of dollars. You also can pay in the thousands of dollars to go to the awards Gala. Once you have won, you can pay to thank everyone for voting for you. You can also pay to receive the award that brought high amounts of traffic to their website. When you pay for said award, you will automatically be enrolled in a recurring fee for "Digital Marketing Services Products" unless you click the small opt out box that they don't mention in the email. To me, this feels like intentional phishing to get people to unknowingly sign up for a recurring charge that they didn't agree to, which is absurd given that you are trying to pay for an award you won. Lastly Joshua B has been the contact person for my account and only responded to an email after 3 follow up emails. He has promised to deliver the plaque that we paid for, but has yet to do so. He did not mention the window clings that we also paid for in the same order. Why these would not be shipped through a mail carrier like any other business, I'm not sure, but all I can say is that my experience with Hearst has been nothing short of disappointing. Save yourself the time, headache, and money and go anywhere else.

Absolutely the worst company to deal with. Despite cancelling they have again taken the money off my credit card. £54! I’m finding it really hard to cancel a recurring payment with Barclaycard.

I took out a 6 month subscription with Hearst for Good housekeeping magazine last year. I did not wish this to continue passed the 6 months and I emailed this company last year to tell them I wished to cancel and they replied to inform me thay they had arranged for no more payments to be deducted. £29.99 was deducted from.my account last month.and I emailed them again. They had obviously not bothered to read the email trail where I had already requested cancellation and instead told me that because the payment had already been deducted they couldn't refund. Utter nonsense and appalling. Next step will be seeking monies back from my CC company and reporting them under the Trading and Consumers Protection Acts.

To Whom It May Concern (Good Housekeeping Subscription), How heartless can your organization be? My wife passed away on 27 September 2024. We told you this — clearly and painfully — last September. You offered your condolences, promised to stop all further mailings, and assured us you would issue a refund. You did none of those things. Instead, you reneged on every word. The emails keep coming. Her name keeps appearing. And with every email, you reopen a wound that has never healed. What you are doing is not just insensitive — it is cruel. It is abuse, plain and simple. You were given the chance to do the right thing. You were told. You knew. And yet, here we are — still being harassed, still being reminded, still being hurt. Your company’s complete failure to honour even the most basic commitment — to stop writing to someone who has died — reveals an inhumanity that is staggering. Do you understand what this does to someone who is grieving? Or do you simply not care? Let this be a warning to anyone thinking of subscribing: if you ever stop reading this magazine — even because you’ve died — they will not stop. They will follow you past death, into your family’s mourning, through the silence of the grave, and keep pushing their marketing as though your loss were just an inconvenient address change. Enough is enough. Stop. You are doing harm. And you should be ashamed. Another one this morning : Just to make it clear - Jane is dead ! Subject: Re: I AM DEAD ... Please stop sending emails or trying to contact dead people Date: Fri 11 Jul 2025, 08:31 Dear Jane, Thank you for your email. I’m truly sorry to hear how frustrated you’re feeling — it’s clear this situation has caused you a great deal of upset, and I understand the urgency of your request. I have passed on your request to be removed from our mailing lists to the relevant department. Please allow a few working days for your request to be processed and for your removal from our lists to take effect. We appreciate your feedback and apologise for any inconvenience caused. If you have any further questions or concerns, please don't hesitate to contact us. Kind Regards, Matette Hearst Magazines UK Customer Services Team

OMG, why do I always forget to check trust pilot? I subscribed to a Hearst magazine (digital and print combo) but the subscription did not activate. I started an online chat to resolve the issue. The only way to proceed to resolve the issue was to give my credit card info. Text said I would be charged $1 and that it would be refundable. So why charge at all, right? Because it is a swindle! Finer print says I will be enrolling in a support service and will be charged $46 a month for it. I am so mad!! Are they really trying to charge me more money to provide a service that I’ve already paid them for? My advice to them is either provide the service you offer or don’t offer it. Part of offering a digital service is offering support for when that service is not working. … additionally, I could no longer comment or converse in the chat until I gave them money. I could not go back and start a new chat. And I could not get back in and talk to whoever or whatever I was talking to. So, that was pretty ridiculous. I guess I will have to go old school after this and call the phone number. ?? But my point is if you don’t offer chat support then don’t pretend to offer chat support. And maybe don’t try to bilk your customers with some weird service scheme. … And don’t get me started on automatic renewal. I dream of living in a world where one day that is illegal. And I’m doing everything I can to get that legislation enacted.