HeadwayReviews of headway.co

Lower cost to use.

The continuous improvements to our platform empower our members to prioritize our clients and minimize their attention on administrative processes.

Intuitive site. Better rates than I could negotiate. Fast responses and payments. Excellent bonus features, such as free CEs. Only wish they could accept Presbyterian, BCBS-NM, and TRICARE.

It has been easy to use. Wish I could get credentialed with Kaiser.

Very easy to use documentation and claims filing. Good reimbursement rates.

The service has been wonderful! However, it would be awesome if TriCare - Humana was picked up as an insurance provider!

Headway has simplified billing, scheduling even documentation though I have been using Icanotes for years and because I have many clinical records in Icanotes I am ambivalent about using all aspect of documentation provided in Headway. If I didn't have the history with Icanotes I would likely be all in with Headway. Although the email help center is very responsive and resolves most issues, their should be a phone option. I am currently trying to resolve a coordination of benefits issue as is the client, numerous emails and going on three weeks still not resolved. I have colleagues who used Headway and stopped because the Horizon BCBS of NJ reimbursement rates are higher than Headway. I currently get $115.00 and they are now getting I recall $134 and change. On some days I'm losing $152.00 in lost revenue. I have considered going back to paying someone to do my billing but at this point the convenience and predictability of payments on the 15th and 30th of the month keeps me using Headway for now

The ease of the platform and reimbursement rates are fair!