Great
2,418 reviews
HeadwayHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
Lynn
Posted
Great marketing overview from Headway. It was nice to connect with other providers in Florida. Presenters were very responsive to questions.
Response from Headway· Jul 28, 2023
Thanks so much! Appreciate the feedback.
Glenn S.
Posted
Excellent customer service, and ease of use. Works with therapists to help navigate the challenges of accepting insurance. Greatly enhances workflow.
Response from Headway· Jul 28, 2023
Thanks so much! We appreciate your feedback.
April
Posted
Connecting with other therapists
Diane K.
Posted
I appreciate their interest in our success.
Response from Headway· Jul 28, 2023
Thank you, glad to have you on board!
Andrew W.
Posted
Very easy to get started. Allows me complete control over my practice with no administrative headaches.
Response from Headway· Jul 28, 2023
Thanks so much! Appreciate the feedback.
Kelly P.
Posted
As a provider with Headway since April 2022, I have been overall extremely pleased with the ease of use, ability to serve clients with a variety of insurances and rates of reimbursement. Client feedback has been positive also, including reminder emails for appointments and collection of co-insurance and co-pays. I couldn't concentrate on the clinical service as well without Headway. Thank you! 🙂
Response from Headway· Jul 28, 2023
Thank you so much for the review and feedback! We're so glad you've found the service helpful.
Elizabeth W.
Posted
I have been using Headway for two months now. My experience has been nothing but positive. Profile is easy to set up, process was faster than I was expecting and the pay is great! It is the easiest way for me personally to grow my private practice. When I have had an issues it has been resolved within the week. They are supportive and communicative. I appreciate everything they do.
Response from Headway· Jul 28, 2023
Thank you so much for the feedback! We're happy to have you on Headway and are so glad it's making it easier for you to grow your practice.
Hayley M.
Posted
Headway is an outstanding company! I struggled for years to find a provider who I could afford. Headway made the process so simple! Thank you, Headway!
Response from Headway· Jul 15, 2023
Thank you so much for the review. So glad you've found a provider that works for you!
