Peter C.
Posted
Headway has amplified my group…
Headway has amplified my group practice; easily handling credentialling, billing and payments. Highly recommended!
Response from Headway· Aug 2, 2023
Thank you for the feedback!

Great
2,418 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
Peter C.
Posted
Headway has amplified my group practice; easily handling credentialling, billing and payments. Highly recommended!
Response from Headway· Aug 2, 2023
Thank you for the feedback!
Liz S.
Posted
Headway has made it very easy for me to manage growing my private practice! I do t have to worry about billing logistics and I have a steady stream of referrals! I’m really enjoying using this platform manage my practice!
Response from Headway· Aug 2, 2023
So glad to hear it! Happy to have you.
Jessica M.
Posted
Headway was able to get me credentialed with most insurance panels very quickly and has great customer service.
Response from Headway· Aug 2, 2023
Thank you for your feedback!
Jill L.
Posted
Headway has made taking insurance incredibly easy. All I have to do is focus on being a therapist. I don't have to wait for insurance companies to reimburse me, I get paid every two weeks making it so much easier to budget. I am also very pleased with the reimbursement rates and the support from the staff if I have a question.
Chemal Cruz, LMHC, NCC, C.
Posted
Through out my time with Headway they have been very informative about the credentialing process and always pays on time. I have had no issues submitting notes or with "clawbacks". Their system works well, although it's not a full EHR and they continue to add additional insurance panels for continued client benefit. The pay is definitely high and overall it has just been a good experience. They make it easy to be satisfied with their service. Plus there is no additional monthly fee to work with Headway.
Rosie Szmyd, L.
Posted
I could not have started my practice without Headway! They make it so easy to see clients with insurance while still compensating me close to what I would make in private pay. My clients also find it easy to use.
Jennifer D.
Posted
Headway has been an incredible company to partner with in my goal of reaching and offering services to more clients. They have great customer service that is quick to respond, thorough, and reliable. I have referred Headway to several colleagues, and will continue to do so!
kbyr
Posted
Headway offers a really streamlined experience for counselors to be able to accept insurances. Whenever I have to reach out to customer service with any client or billing questions, I received a prompt response. This has made working on my own so much easier since I wanted to avoid dealing with a lot of admin work myself.