Great
2,418 reviews
HeadwayHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
Ritha
Posted
Outstanding service by everyone in this facility. The give my family a piece of mind every time we come. Ms. Kimberly and staff are absolutely amazing.
Response from Headway· May 9, 2024
So glad to hear it! Appreciate the feedback and happy to have you here.
Sarah N.
Posted
Ease of scheduling appointments and connection with the therapist to truly make growth.
Response from Headway· May 9, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
Doug S.
Posted
The counselor is very good with adolescents.
Kimberly D.
Posted
My sessions with Diane Franz are crucial to my grief journey as I learn to live with the unexpected and tragic death of my HB. I’ve been seeing her for almost a year now and despite the cost and my insurance not paying for each session in full, I plan to continue as I heal.
Response from Headway· May 9, 2024
Glad to hear you've found a great provider for you and thank you for the feedback!
Melanie S.
Posted
I appreciate that they communicate with me concerning my bill.
Meghan
Posted
Megan is the best counselor I have ever had. She is extremely compassionate, excellent listener and has given me break through in several difficult issues. Highly recommend. Thank you!
Response from Headway· May 9, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
Tee A.
Posted
East way to message and cancel appointment. I am enjoy Mrs Keys
Erica A.
Posted
I love working with Headway! It’s easy to book appointments and get your questions answered in between your appointments with your therapist. The team answers very quickly when you reach out either via email, text or call. I’ve never had an issue with being able to access my appointments and being updated when things change.
Response from Headway· May 9, 2024
Thank you for the kind feedback - so good to hear and glad to have you with us!
