Great
2,418 reviews
HeadwayHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
Susan R.
Posted
Headway really has been amazing. They have been very generous with incentives. And true to their word. Plus they are quick to respond to any questions or requests.
Response from Headway· Jul 17, 2024
Thank you for the thoughtful feedback! We appreciate you being a part of Headway.
Isabel C.
Posted
Headway is full of team members that are always willing to help. Recently Selena assisted me in reviewing my Psychology today profile and I'm forever grateful.
Response from Headway· Jul 16, 2024
We love to hear that and thank you for the kind feedback!
Marietta G.
Posted
I had a question and I was assisted and helped immediately. Thanks.
Debbi Camacho H.
Posted
Sylvia Henderson provided comprehensive support as I begin working on the platform. It is easy to use the platform as the basis of my private practice. Reimbursement is on-time and reliable.
Response from Headway· Jul 15, 2024
Thank you for the feedback! We appreciate you being a part of Headway and happy to hear it was a good onboarding.
Rebecca W.
Posted
The process for credentialing was smooth and transparent. Their user interface in intuitive and informative. They have been highly responsive if I have a question; they have clear and quick communication when something goes wrong. Communication on client inactive insurance, or changes in copay, is immediate.
Response from Headway· Jul 15, 2024
Appreciate the thoughtful and kind feedback! Glad to have you on board with us.
Pati
Posted
Easiness of using the platform. Easiness of billing. Easiness of messaging/connecting with clients.
Response from Headway· Jul 15, 2024
Thank you for the kind feedback! Appreciate you being here with us.
BMW
Posted
Simple to use and worry free.
Sherrie C.
Posted
The company seems to care about providers. I was impressed with the sincerity of Andrew the company founder. Also, they have done a good job negotiating competitive rates for providers. That is a clear sign that your work is valued.
Response from Headway· Jul 15, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
