customer
Posted
So far things have been smooth and easy.
So far things have been smooth and easy. Platform is easy to work se and I get paid on time

Great
2,418 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
customer
Posted
So far things have been smooth and easy. Platform is easy to work se and I get paid on time
HRJuster
Posted
Very good experience with insurance companies and available forms. A couple of glitches with the application have not been fixed. Eg. Messages always indicates a new message when there isn’t one.
Alice M.
Posted
I like the ease of referring and the prompt timeliness of having their contact and billing information reviewed efficiently. I like that assessments are automatically sent to them at first visit. The only thing that I don't like is the light grey and small font that Headway uses. It is not compatible with therapists who have vision challenges.
customer
Posted
From my experience, Headway pays their therapists well
Micky
Posted
While the onboarding was initially complex, once the information and the credentialing with the insurance took place, the process has since been seamless. Payments have been accurate and on time. I anticipate it will become my main virtual billing and scheduling platform in the years to come. The only flaw thus far has been insufficient referrals generated from within Headway. Zocdoc does an incredibly good job of this, and I hope that with their partnership, this in time will improve this area.
Jennifer K.
Posted
Headway consults are professional, responsive, and knowledgeable. I have had great experiences with Headway since I started earlier this year!
Tracey J.
Posted
I use Headway for my billing for my BCBS clients and it's a very smooth process with no issues. I am very grateful.
Ronnie G.
Posted
It’s easy to use.